Ann Kovats
Delray Beach
Summary
Dynamic professional with a strong foundation in customer service and team collaboration. Proven track record in managing dining experiences, enhancing customer interactions, and delivering high-quality beverage preparation. Committed to supporting organizational success through effective communication and financial insights. Extensive experience in numerical analysis, with academic background in applied mathematics and accounting.
Overview
4
4
years of professional experience
Work History
Barista
Town Center Cold Pressed
Williamsburg
08.2025 - 05.2026
- Delivered outstanding customer service by promptly addressing inquiries and resolving issues to enhance customer satisfaction.
- Crafted high-quality beverages tailored to customer preferences, ensuring a memorable experience.
- Managed operation of coffee brewing equipment and machines to maintain consistent beverage quality.
Hostess/Waitress
Brandon Oaks Nursing And Rehabilitation Center
Roanoke
11.2021 - 05.2025
- Welcomed residents and visitors, fostering a positive dining environment.
- Guided residents in menu selections based on dietary preferences, ensuring personalized service.
- Coordinated seating arrangements to enhance resident dining satisfaction.
Education
BBA - Accounting
College of William And Mary
Williamsburg, VA05-2028
Skills
- Coffee preparation
- Customer service
- Time management
- Team collaboration
- Data entry
- Microsoft Excel
- Financial analysis
Affiliations
- Volunteer, Bent Mountain Center- Roanoke, VA (Current)
- Volunteer Barista, Bent Mountain Center- Roanoke, VA (Current)
Timeline
Barista
Town Center Cold Pressed
08.2025 - 05.2026
Hostess/Waitress
Brandon Oaks Nursing And Rehabilitation Center
11.2021 - 05.2025
BBA - Accounting
College of William And Mary