Ann Labrado
Aubrey
Summary
Highly-motivated Assistant TLC leader with desire to take on new challenges. Strong worth ethic, adaptability to quick thinking and problem solver. Work effectively, unsupervised and quickly mastering new skills. Effectively communicating with hubbers and directing my team to accomplish TLC's tires shipped.
Overview
14
14
years of professional experience
Work History
Assistant TLC Leader
TireHub
03.2024 - Current
- Trained hubbers on SOPs and assigned duties to accomplish daily tasks
- Overcame challenging deadlines and resource limitations by reallocating hubbers and focusing on priority tasks.
- Led team by answering complex customer questions and mentoring personnel one-on-one.
- Educated staff on organizational mission and goals to help employees achieve success.
Logistic Lead
TireHub
11.2022 - Current
- Delegated daily tasks to team members to optimize group productivity.
- Collaborated with management team to implement new work procedures or policies.
- Fostered positive employee relationships through communication, training and development coaching.
- Worked closely with shipping, warehouse and other personnel to coordinate movements and keep workflows smooth.
Customer Service Specialist
TireHub
07.2018 - 11.2022
- Trained and instructed employees in job duties or company policies, arranging for training when needed.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Collaborated with sales team members to stay current on meeting target for program dealers
Tire and Battery Manager
Sam's Club
07.2011 - 07.2018
- Developed and administered budgets for inventory, labor hours and overhead expenses.
- Facilitated prompt resolution of customer problems and complaints.
- Guided team to consistently achieve daily, weekly and monthly production goals.
- Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
Education
Dental Assistant -
Apollo College
06.2009
Skills
- Problem-Solving
- Teamwork and Collaboration
- Staff Training
- Work Planning and Prioritization
- Relationship building
- Motivating teams
Accomplishments
- 2022 Hubber of the Year
Education and Training
other
Timeline
Assistant TLC Leader
TireHub
03.2024 - Current
Logistic Lead
TireHub
11.2022 - Current
Customer Service Specialist
TireHub
07.2018 - 11.2022
Tire and Battery Manager
Sam's Club
07.2011 - 07.2018
Dental Assistant -
Apollo College
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