Summary
Overview
Work History
Education
Skills
Hobbies
Languages
Timeline
Generic

Heba Eskander

Smyrna,TN

Summary

Skilled in problem-solving and multitasking, consistently ensuring high standards of productivity and achieving company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

16
16
years of professional experience

Work History

TLC Operator

Assurion
08.2019 - Current
  • Inspection of phone quality and grading the phone
  • Kitting of incoming order
  • performed receiving duties
  • Receive, sort, and prioritize inbound orders
  • Examined incoming devices and compared to documentation for inspection and quality grading.
  • operated in multiple departments including SUR, Return, Salvage, Iphone,and RFA.
  • Worked in all areas in departments such as return, SUR. Iphone, salvage , USCC, RFA
  • Performed cartonization in accordance with company instructions
  • Ensuring of achieving company production goal.

Cashier

Popeyes® Louisana Kitchen
03.2017 - 08.2019
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Assisted customers with returns, refunds and resolving transaction issues.

Teacher

Board of Education, Egypt
09.2008 - 11.2015
  • Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.

Education

Bachelor of Science - Psychology

University of Assuit
Assuit, Egypt
07.2003

Skills

  • Attention to Detail
  • Problem-Solving
  • Teamwork and Collaboration
  • Troubleshooting
  • Efficient multitasking
  • Effective Communication
  • Production work
  • Analytical Thinking
  • Issue Resolution
  • Customer Service

Hobbies

  • Reading
  • Cooking
  • Walking

Languages

Arabic
Native or Bilingual
English
Full Professional

Timeline

TLC Operator

Assurion
08.2019 - Current

Cashier

Popeyes® Louisana Kitchen
03.2017 - 08.2019

Teacher

Board of Education, Egypt
09.2008 - 11.2015

Bachelor of Science - Psychology

University of Assuit
Heba Eskander