Ann-Marie Carey
5 Corrie Pl,FL
Summary
Highly-qualified Housekeeping Supervisor offering (10) ten years of hospitality experience. Hands-on manager and team leader dedicated to providing high-quality, efficient housekeeping operations in support of all guest needs.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Home Health Aide
RN Home Care
01.2020 - Current
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
Housekeeping Supervisor
Havana Cabana
08.2016 - 11.2019
- Managed laundry sorting, washing, drying, and ironing.
- Implemented safety protocols for handling hazardous materials, reducing workplace accidents and ensuring compliance with OSHA regulations.
- Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Regularly monitored employees'' adherence to hotel policies and procedures, ensuring consistent application of brand standards across the department.
- Developed strong working relationships with vendors to ensure timely delivery of supplies and cost-effective purchasing decisions.
- Disposed of trash and recyclables each day to avoid waste buildup.
Housekeeping
Sunset Key Resort
10.2010 - 07.2016
- Maintained a safe and clean home environment for patients, conducting thorough housekeeping tasks as needed.
- Streamlined housekeeping processes for increased efficiency, resulting in faster room turnover times.
- Collaborated with housekeeping staff to ensure seamless integration of services for each hotel guest.
- Maintained cleanliness throughout the store, conducting routine housekeeping tasks as necessary for optimal shopping experience.
- Applied merchandising and housekeeping procedures, adhering to corporate, and brand standards.
- Maintained good housekeeping on job site and company truck and kept accurate tool inventory.
- Assisted in the development of housekeeping schedules for efficient staff allocation and workload management.
- Maintained a safe and clean living environment for residents through diligent housekeeping tasks.
Education
Certificate of Completion - Practical Nursing
Rapid School of Commerce
Jamaica 06-1989
High School Diploma -
Ocho Rios High School
Jamaica 07-1987
Skills
- Problem-solving
- Adaptability and flexibility
- Team collaboration
- Customer relations
- Active listening
- Problem resolution
- Complaint handling
- Critical thinking
- Time management
Certification
- Basic Life Support (BLS) - American Heart Association
- Home Care Aide Certification (HCA-C) - Department of Social and Health Services or equivalent state body.
- First Aid Certification - American Red Cross.
- CHHA - Certified Home Health Aide
Languages
English
Full Professional
Timeline
Home Health Aide
RN Home Care
01.2020 - Current
Housekeeping Supervisor
Havana Cabana
08.2016 - 11.2019
Housekeeping
Sunset Key Resort
10.2010 - 07.2016
- Basic Life Support (BLS) - American Heart Association
- Home Care Aide Certification (HCA-C) - Department of Social and Health Services or equivalent state body.
- First Aid Certification - American Red Cross.
- CHHA - Certified Home Health Aide
Certificate of Completion - Practical Nursing
Rapid School of Commerce
High School Diploma -
Ocho Rios High School
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