Ann-Marie Gilchrist
University Place,WA
Summary
Dynamic professional with a strong background in mentoring and coaching. Skilled in onboarding new employees and fostering teamwork, contributing to improved operational efficiency and safety awareness in fast-paced environments.
Overview
23
23
years of professional experience
1
1
Certification
Work History
PSR II, Site Lead
Quest Diagnostics
Lakewood, WA
06.2018 - Current
- Help onboard New Hires as Site Lead.
- Provide Mentorship and training of new employees.
- Oversee Planning, Supply Ordering, Supply Assembly, and Participate in several off-site events for the Seattle Seahawks since 2023.
- Curate test requisitions from system for monthly and quarterly Req audits for Supervisor.
- Help perform daily, monthly, quarterly, and annual site audits and inventory control.
- Investigate test problems, documented resolutions, and assisted in staff coaching.
- Analyze performance and operational data for sites and staff.
- Responsible for completing all data entry including patient registration, billing information, and test order from requisitions.
- Collecting and processing specimens including labeling, centrifuging, and splitting specimens as required by test order.
- Prepare blood collecting equipment to draw blood and safely store samples.
- Perform clerical duties such as inventory, stock supplies, and answer phones.
- Conduct daily operations, ensuring compliance with safety and quality standards.
Lab Assistant
PACLABS - CHI Franciscan Health
Tacoma, WA
11.2012 - 01.2018
- Conducted Phlebotomy procedures to include labeling, processing, and storing specimens, ensuring adherence to safety protocols and standard operating procedures.
- Provided safe patient care before, during, and after blood draws.
- Registered patients demographics and insurance information in Epic systems.
- Managed inventory and stocked supplies.
- Communicated with co-workers, supervisors, clients, and providers daily.
Title Clerk/Lead Inventory Specialist
Gilchrist Automotive
Tacoma, WA
06.2003 - 11.2010
- Oversaw Inventory control.
- Processed new and used car deals.
- Sent contracts to various banks and credit unions for funding approval.
- Filled out vehicle registration title applications.
- Posted repair orders and sublets, collected tender and recorded method of payment in ADP.
- Submitted delivery confirmation and incentives to GM using Dealer World.
- Relieved full-time receptionist for breaks and lunch.
- Reconciled schedules each month.
- Documentation filing.
Education
Phlebotomy
Bates Technical College
Tacoma, WA11-2012
High School Diploma -
Mount Bachelor Academy
Prineville, OR08-2002
Skills
- Operations management
- Mentoring and coaching
- Quality assurance
- Safety awareness
- Inventory procurement
- Teamwork and collaboration
- Adaptability and flexibility
- Professionalism
- Time management abilities
- Continuous improvement
Accomplishments
2020 Employee of the Quarter
QTR 4 Quest Diagnostics
Certification
Type: Medical Assistant - Phlebotomy Certification
Date Issued: December 2012
Expiration Date: November 2027
Number: PC60381809
Issued By: Washington State Department of Health
Type: Medical Assistant - Registration
Date Issued: July 2018
Expiration Date: November 2026
Number: MR60880140
Issued By: Washington State Department of Health
Timeline
PSR II, Site Lead
Quest Diagnostics
06.2018 - Current
Lab Assistant
PACLABS - CHI Franciscan Health
11.2012 - 01.2018
Title Clerk/Lead Inventory Specialist
Gilchrist Automotive
06.2003 - 11.2010
Phlebotomy
Bates Technical College
High School Diploma -
Mount Bachelor Academy