Ann Matthews

Reporting, analyses, and research applied to all payroll runs processed by the OSC (SAP) Integrated HR/Payroll System for 25,000 employees paid through the 26-annual bi-weekly payroll pay dates and the 65,000 employees paid through the 12- annual monthly payroll pay dates.

Execute and analyze SAP Financial Control (FICO) reports for each payroll run to identify any issues or errors in NC State Tax results, Other State Taxes deducted for out-of-state employees, and cost center errors. This report is run on each day of the payroll period, findings are then shared with the Payroll Accounting team. Any issues or errors that cannot be resolved by the payroll accounting team are forwarded to the appropriate team for resolution.

Generate and review each payroll processing spool run for PC00_M99_CIPE using SM37 each morning of the monthly and bi-weekly payroll cycles to ensure that all the employee's process in FICO. The analysis and findings are sent to the rest of the Payroll Accounting team for resolution.

Generate the Completeness Check for the day before monthly initialization and bi-weekly corrections using PC00_M99_CIPC, PC00_M99_URMC, and PC00_M99_URMP to ensure that all over-payment claims have cleared and that there are no issues that would prevent payroll from processing in a timely manner.

Generate the Finalization Day process for FICO to generate deductions from employees for Garnishments, Child Support, 3rd Party, Retirement, and out-of-state tax payments using PC00_M99_CIPC, PC00_M99_URMU, PC00_M99_PPM, PC00_M10_U500, PC00_M99_URMC and PC00_M99_URMP for each bi-weekly and monthly finalization days. Also, post and release FICO jobs in the FICO process.

Generate SP01 review report for each monthly initialization, correction, and finalization day and for each bi-weekly correction and finalization day using PC00_M99_CIPE. Generate SE16N report in SAP to identify deceased employees so state and federal taxes can be ended. Also, to ensure that the deceased estate is paid out in check form. Calculate 1099 amounts that are the basis for taxes due to the NC Department of Revenue from deceased employees’ estates by reviewing HR reports generated in SAP so that the totals can be entered in a timely manner. Enter deceased employee's personal information along with invoices to create the 1099's in NCFS.

Reconcile the 401K and 457 payroll deductions to General Ledger and Vendor balances for monthly and bi-weekly payroll runs using PC00_M10_REC to generate wage types for both the 401K and 457 payroll postings, FAGLL03 to generate the general ledger payroll postings, and by generating FBL1N for the vendor payroll postings.

Reconcile Third-party liability and Third-party vendors to General Ledger for monthly and bi-weekly payroll using GR55, ZNC1 and S_ALR_87012082 to ensure outstanding balances are 0.00 for liability and vendor accounts.

Generate cash position reports using information from SAP SE16N and DST Core Banking to show funds available in the BEACON payroll account after all payroll obligations have been recorded.

Generate and process payments for vendors in the form of 3rd Party Intergovernmental by ACH. Third-party checks, Third-party ACH payments, garnishment wage vendor payment by check, and ACH child support payments.

Confirm Intergovernmental payments that are processed each finalization day utilizing NCFS to ensure payments have been submitted to the appropriate agencies correctly for bi-weekly and monthly payrolls. This task is performed the day after finalization due to NCFS transactions post overnight. Also, create deposits for Intergovernmental payments each bi-weekly and monthly payrolls on finalization days.

Generate and process Federal and NC State taxes monthly, bi-weekly, and off-cycle pay periods.

Generate other state tax payments paid to out-of-state employees for bi-weekly and monthly to pay taxes to states other than NC. These funds are paid through CashPro.

Generate ACH Reversals and Deletions to reverse payroll ACH deposits, when needed, on a bi-weekly and monthly basis per banking regulations.

Generate the direct deposit for the State of North Carolina per the DME report that is processed by the Payroll Team on each payroll finalization day in CORE Banking.

Generate the Net Pay Summary to ensure all salary and wage payables post for all employees' payroll entries to the General Ledger Account for off-cycle, bi-weekly, and monthly intervals.

Generate Bank of America ACH returns each day that there is a monetary return using PUOC_10 Off-Cycle Workbench.

Process affidavit's when received by an employee to replace outstanding checks using PUOC_10 Off-Cycle Workbench and PA30.

Communicate with The State of North Carolina employees on every level to resolve issues that may arise with their pay in a timely and effective manner.

Communicate effectively with outside vendors to provide information requested such as remuneration statements, ZFIR018 files, vendor payment calculations, and any refunds or discrepancies in the payment of the bi-weekly and monthly payroll payments. These requests are resolved in a timely and effective manner.

Assist Functional Team to resolve issues regarding transactions as needed.

Generate time spreadsheets in Fiori.

Review document text and examples to provide updates as needed.

Senior Master Data/Garnishment team member responsible for working collaborating with BEST Shared Services to provide transactional and system support for the OSC’s HR/Payroll SAP system. All work is performed in a confidential environment and involves processing sensitive data.

Primary responsibilities include executing garnishment orders, such as federal and state tax levies, child support, bankruptcy, and other relevant wage attachment orders, in a timely and accurate manner. This includes interpretation of and adherence to state and federal legal regulations, and analysis and resolution of issues related to garnishments.

Effectively communicate directly with employees, vendors, agencies, and various organizational levels to provide customer support. Use the HEAT Call Logging System to assist and respond to issues in a timely, clear, and concise manner.

Perform a full audit daily on all work processed using EpiUse’s Query Manager and SAP’s SE16N reporting tools. Analyze exceptions and make corrections, as needed. Document and archive results by exporting them to Excel spreadsheets for future reference. Detect and report error trends to management and follow up with team members to deliver any needed training.

Reconcile the Garnishment Liability account after each payroll cycle to ensure all liabilities are posted correctly and properly paid. Research any discrepancies in the general ledger and/or vendor account balances to evaluate the cause of discrepancies and work with the accounting section to clear errors and inappropriate entries.

Manage the distribution of all incoming documents and assignment of HEAT Tickets to the appropriate staff members. Provide training for new and inexperienced team members.

Input and maintenance of employee Master Data Records, such as direct deposit and tax withholding updates. Review, update and document system processes and procedures changes due to organizational policies, legislative actions, or training needs.

Create monthly metric calculations for all garnishment processing which includes totals for new orders, amended orders, employee notification letters, and garnishment issues, and present the totals to senior management as requested.

Learned Wage Type Reporter to provide, format, and summarize a large volume of payroll data as part of a Special Project to assist the State Health Plan Accounting team in the reconciliation of payment records.

Learned to define specifics of Wage Type groupings such as Base Pay, Overtime, Longevity, Gap Hours, Shift, etc. to calculate and provide accurate current and past Salary Verification data to financial institutions on behalf of employees seeking loans, seeking employment for Social Services eligibility.

Used BMC Remedy computer system to enter faxes, emails, and customer phone calls into the system for processing.

Logged in daily to track functional tasks, actions, and status.

Utilized SAP HR/Payroll system to assist callers with the information requested.

Accessed E-Room for intake procedures needed to complete assigned tasks.

Reviewed call center procedures to effectively complete tasks daily.

Read and interpreted forms and emails to properly classify and assign work/tickets to the correct functional team for processing or returning documents to sender due to inadequacies.

Used BMC Remedy computer system to enter faxes, emails, and scanned documents into the system for processing.

Logged into Avaya each day in order to track functional tasks. Accessed E-Room for intake procedures needed to complete assigned tasks.

Reviewed call center procedures in order to effectively complete tasks on a daily basis.

Read and interpreted forms and emails to properly classify and assign work/tickets to the correct functional team for processing or return documents to sender due to inadequacies.