Ann McKeehan
Saint Albans,WV
Summary
Efficient Precertification Specialist known for swift and productive handling of tasks. Skill set includes comprehensive knowledge in insurance verification, medical coding (ICD-10, CPT), and patient records management. Excel in communication, time management, and problem-solving, ensuring seamless preauthorization processes that facilitate patient care coordination and billing accuracy. Highly-motivated with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Professional, responsible and punctual.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Pre-certification specialist
CAMC Memorial Hospital
Charleston, West Virginia
07.2023 - Current
- Reviewed patient records for precertification requirements and compliance.
- Coordinated with healthcare providers to gather necessary documentation.
- Submitted precertification requests to insurance companies efficiently.
- Communicated with patients regarding their insurance coverage and precertification process.
- Collaborated with clinical staff to ensure timely patient care transitions.
- Verified insurance eligibility, coverage levels, and benefit parameters prior to submission of precertification requests.
Entrepreneur
Serenity Candles by Ann
Clarksburg, US
10.2018 - Current
- Took orders
- Created & sent invoices
- Graphic design
- Transferred images to product
- Prepared shipping labels
- Boxed and shipped product
- Created web page
- Developed new candle designs based on market trends and customer feedback.
Laboratory Assistant
Charleston Area Medical Center
Charleston, US
11.2021 - 08.2024
- Register requisitions
- Order lab tests
- Deliver specimens
- Run insurance and make corrections
- Assisted in processing and labeling samples accurately for diagnostics.
- Implemented lab procedures to prevent errors and protect staff.
Patient Registration Representative
Charleston Area Medical Center
Charleston, US
11.2022 - 07.2023
- Schedule appointments
- Assisted patients with form completion and addressed registration inquiries promptly.
- Coordinated with medical staff to ensure smooth patient flow during appointments.
- Updated and organized patient information in the hospital's database accurately.
- Collected patient demographic information, verified insurance coverage, and updated records as necessary.
- Make phone calls
- Registered patients by collecting personal and insurance information efficiently.
Environmental Services
CAMC Memorial Hospital
Charleston, US
02.2021 - 11.2021
- Interact with patients
- Clean rooms
- Sanitize
- Refill cleaners
Education
High school diploma - General Studies
Braxton County High School
Sutton, WVSkills
- Insurance verification
- Patient documentation
- Healthcare compliance
- Medical billing
- Customer relationship management
- Medical terminology
- Data entry accuracy
- Appointment scheduling
- Attention to detail
- Effective communication
- Problem solving
- Team collaboration
- Time management
- Professionalism and ethics
- Strong communication skills
- HIPAA compliance awareness
- Cash Handling
- Cleaning Experience
- Food Safety
- Food Service
- Serving Experience
- Commercial Cleaning
- Adobe Photoshop
- Adobe Illustrator
- Adobe InDesign
- Graphic Design
- Social Media Management
- Layout Design
- Photography
- Typography
- Branding
Certification
- Recovery/Life Coach 1, 06/01/21, Present
- Naloxone certification, Present
Personal Information
Work Permit: Authorized to work in the US for any employer
Assessments
- Administrative assistant/receptionist, Highly Proficient, 12/01/20
- Attention to detail, Highly Proficient, 12/01/20
- Scheduling, Highly Proficient, 12/01/20
- Front desk agent (hotel), Highly Proficient, 12/01/20
- Retail customer service, Proficient, 12/01/20
- Call center customer service, Highly Proficient, 12/01/20
- Mechanical skills: Monitoring, Proficient, 01/01/21
- Cashier skills, Highly Proficient, 01/01/21
- Scheduling, Proficient, 08/01/21
Timeline
Pre-certification specialist
CAMC Memorial Hospital
07.2023 - Current
Patient Registration Representative
Charleston Area Medical Center
11.2022 - 07.2023
Laboratory Assistant
Charleston Area Medical Center
11.2021 - 08.2024
Environmental Services
CAMC Memorial Hospital
02.2021 - 11.2021
Entrepreneur
Serenity Candles by Ann
10.2018 - Current
High school diploma - General Studies
Braxton County High School