Ann Schliemann
Citra,FL
Summary
Results-driven project management professional with a proven track record of delivering high-impact projects across diverse environments. Expertise in driving project timelines and ensuring quality outcomes through meticulous strategic planning and execution. Recognized for strong collaboration skills, adaptability, and a steadfast commitment to team success and client satisfaction.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Senior eCOA Project Manager
SIGNANT HEALTH
11.2024 - 12.2025
- Installed eCOA for a leading CRM, delivering the project two months ahead of schedule, and achieving client satisfaction scores above 8/10.
- Led a high-priority eCOA rollout for a new strategic client, reducing overall implementation timelines by over 25%.
- Managed three Bristol Myers Squibb multi-million-dollar eCOA accounts during clinical study maintenance, through decommissioning, and supporting continuous study operations.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
Project Manager
APEX SYSTEMS
12.2022 - 06.2024
- Implemented an interface between Cerner and the KSWIC NeoData system, improving data integration efficiency and reducing manual data handling.
- Migrated Cerner A Stream feeds from legacy servers to centralized servers at the Ascension Data Center, consolidating infrastructure and improving data reliability.
- Coordinated internal project teams and external vendors to deliver defined milestones, completing projects on schedule and within scope.
- Developed and managed budgets, project scope, schedules, resource allocation, and communication plans, supporting the on-time delivery of technical and strategic initiatives.
Project Manager
SYNECTICS
11.2021 - 06.2022
- Implemented and developed project tracking tools, increasing project visibility by 30%, and supporting faster decision-making.
- Led cross-functional team collaboration across project phases, reducing overall project turnaround time by 20%.
- Built and maintained stakeholder relationships through regular communication and issue resolution, improving stakeholder satisfaction scores by 15%.
Senior Project Manager
LUMEON, LLC
09.2020 - 03.2021
- Directed the implementation of Lumeon Care Journey Orchestration software, increasing operational efficiency for healthcare providers by 30%.
- Collaborated with cross-functional teams to integrate Lumeon CJO into client healthcare systems, reducing care coordination errors by 25%.
- Oversaw client implementations by gathering requirements, conducting system testing, and leading training and deployment, supporting on-time go-live.
eCOA Senior Project Manager
eRESEARCH TECHNOLOGIES, INC.
10.2018 - 09.2020
- Provided eCOA subject matter expertise by defining and monitoring project scope, budget, timelines, resources, quality, and deliverables, achieving 98% adherence to project plans.
- Led eCOA system implementations for client studies, managing ongoing support, closeout, and decommission phases, achieving a 95% project completion rate.
- Resolved issues for a dissatisfied client and addressing primary concerns and rebuilding working relationships within 60 days, increasing client satisfaction by 40%.
Principal Project Manager
NUANCE, INC.
10.2012 - 08.2018
- Led the implementation of eScription at the Detroit Medical Center and eight teaching institutions, increasing transcription efficiency by 60%.
- Consolidated seven dictation and transcription systems into a single eScription instance across 28 acute care sites in seven regions, reducing system redundancy by 70%.
- Managed a multi-phase rollout, consolidating regional eScription databases for HCA East and West Florida, improving data consistency by 75%.
Manager of Client Development
NUANCE, INC.
04.2007 - 08.2012
- Guided a service team to improve customer satisfaction scores from 6.86 to 8.08.
- Supported initiatives that achieved a #1 KLAS ranking for transparency in the healthcare IT marketplace.
- Managed all phases of product installations at client accounts, delivering projects generating over $2.5M in recurring revenue.
Project Manager - Additional Experience
03.2003 - 07.2007
- Installation Team Manager | eScription | April 2007 - July 2007
- Senior Project Manager | eScription | Sep 2004 – Apr 2007
- Clinical System Administration | Boston Medical Center | Mar 2003 - Sep 2004.
Education
BACHELOR OF SCIENCE - Industrial Engineering
UNIVERSITY OF MICHIGAN
Ann Arbor, United StatesSkills
- Project delivery
- Detailed project oversight
- Management of project timelines
- Client relationship management
- Collaborative teamwork
- Strong stakeholder interaction skills
- End-to-end software development
- Time management
- Facilitating meetings
- Strategic task management
- Project scope management
- Risk mitigation strategies
Certification
PMP - Project Management Professional
Timeline
Senior eCOA Project Manager
SIGNANT HEALTH
11.2024 - 12.2025
Project Manager
APEX SYSTEMS
12.2022 - 06.2024
Project Manager
SYNECTICS
11.2021 - 06.2022
Senior Project Manager
LUMEON, LLC
09.2020 - 03.2021
eCOA Senior Project Manager
eRESEARCH TECHNOLOGIES, INC.
10.2018 - 09.2020
Principal Project Manager
NUANCE, INC.
10.2012 - 08.2018
Manager of Client Development
NUANCE, INC.
04.2007 - 08.2012
Project Manager - Additional Experience
03.2003 - 07.2007
BACHELOR OF SCIENCE - Industrial Engineering
UNIVERSITY OF MICHIGAN