Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ann Thompson

Savage,MN

Summary

Customer service-oriented professional with exceptional multitasking and time management abilities. Committed to delivering positive and memorable experiences for every customer.

Overview

Work History

Care Coordinator

Twin Cities
Burnsville, MN
06/24/02 - Current
  • Provided emotional support to patients dealing with difficult health issues.
  • Responded promptly to inquiries from patients regarding their care plans.
  • Facilitated referrals to community resources such as housing, transportation, employment opportunities.
  • Coordinated with other health professionals to develop individualized plans of care for patients.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Updated and maintained databases with current information.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.

Secretary to President

Twin Cities Orthopedics
Burnsville, MN
01/01/21 - 10/01/23
  • Organized and maintained executive calendars, including scheduling meetings, travel arrangements and conference calls.
  • Answered incoming phone calls, responded to inquiries and transferred calls as needed.
  • Updated contact lists on a regular basis; created new contacts as needed.
  • Provided administrative support to the Office Manager and other staff members.
  • Anticipated leadership needs by preparing or gathering records, reports and correspondence.
  • Processed documents and materials for dissemination to appropriate parties.
  • Sorted and distributed incoming faxes, letters and emails for office distribution.
  • Coordinated travel arrangements and completed expense reports for travel reimbursement.
  • Set up workshops, conferences and meetings by scheduling and reserving rooms and preparing supplies.

Education

English

University of Nebraska-Lincoln
Lincoln, NE

Skills

  • Progress Monitoring
  • Multidisciplinary team collaboration
  • Documentation
  • Interdepartmental Collaboration
  • Policy Adherence
  • Care Planning
  • Organizational standards
  • Documentation proficiency
  • Strategic Planning
  • Healthcare knowledge
  • Scheduling
  • Medical terminology understanding
  • Patient Education
  • Case Management
  • Organizational Skills

Timeline

Care Coordinator

Twin Cities
06/24/02 - Current

Secretary to President

Twin Cities Orthopedics
01/01/21 - 10/01/23

English

University of Nebraska-Lincoln

Similar Profiles

  • Bo Yuan

    Bo YuanBo Yuan

    Restaurant Waiter at Twin CitiesRestaurant Waiter at Twin Cities

    View Profile
  • Bianca Heller

    Bianca HellerBianca Heller

    Bartender at The Ball Park Twin CitiesBartender at The Ball Park Twin Cities

    View Profile
  • Ebyan Abdulkadir

    Ebyan AbdulkadirEbyan Abdulkadir

    Teacher at Twin Cities International SchoolTeacher at Twin Cities International School

    View Profile
Ann Thompson