Ann Tur
Jacksonville
Summary
Innovative professional focused on maintaining high levels of accuracy as well as achieving customer service and goals.
Overview
8
8
years of professional experience
Work History
Claims Administrator
Total Military Management
06.2020 - Current
- Reviewed documentation for accuracy, ensuring timely resolution of claims disputes.
- Reduced claim processing time by streamlining workflows and implementing efficient practices.
- Balanced workload effectively, prioritizing tasks to ensure timely completion of all claim-related responsibilities.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate claim information.
Server
Ruby Tuesday
01.2020 - 03.2020
- Operated POS terminals to input orders, split bills and calculate totals.
- Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
- Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
- Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
Shift Leader
Chick-Fil-A
01.2018 - 06.2019
- Inspected incoming supplies to verify with materials specifications and quality standards.
- Trained and supervised team member to maximize performance and meet daily objectives.
- Complied with all company safety procedures, policies and regulations to promote safe working environment.
Education
High School Diploma -
Timbercreek High School
Orlando, FL01-2012
Skills
- Time management
- Problem solving
- Guest and client satisfaction
- Customer service
- Microsoft office
- Claims processing
- Teamwork and collaboration
- Attention to detail
- Customer communication
Timeline
Claims Administrator
Total Military Management
06.2020 - Current
Server
Ruby Tuesday
01.2020 - 03.2020
Shift Leader
Chick-Fil-A
01.2018 - 06.2019
High School Diploma -
Timbercreek High School