Hi, I’m
Ann Watterud
Columbus,ND
Summary
Dynamic CEO and licensed crop insurance agent at Watterud Insurance Agency LLC, renowned for inspiring leadership and operational excellence. Expert in marketing strategies and innovation management, I effectively educated clients on coverage options, enhancing customer satisfaction and retention. Proven ability to streamline processes and maintain compliance, ensuring optimal service delivery.
Overview
28
years of professional experience
Work History
WATTERUD INSURANCE AGENCY LLCCOLUMBUS , ND
CROP INSURANCE AGENT/Business Owner
03.2021 - Current
Job overview
- Responded to customer inquiries and problems to promote great service.
- Contacted underwriters and submitted forms to obtain binder coverage.
- Prepared documents such as applications, endorsements, renewals, cancellations, or other forms required by law or company procedures.
- Provided customers with information regarding plan features, pricing, and availability.
- Educated customers on the importance of maintaining adequate insurance coverage.
- Explained coverage options to potential policyholders, answering questions or concerns.
- Remained current on latest industry trends by gaining comprehensive knowledge of financial and insurance products, services, and best practices.
MICHELS AGENCYPLENTYWOOD, MONTANA
Secretary /Agent Services Representative
12.1996 - 04.2000
Job overview
- Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
- Answered incoming phone calls, responded to inquiries and transferred calls as needed.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
- Maintained organized filing system of paper and electronic documents.
- Performed data entry into computer systems; ensured accuracy of all entered information.
Education
Minot State UniversityMinot, ND
Bachelor of Arts from PROFESSIONAL COMMUNICATIONS
05-2025
Williston State CollegeWilliston, ND
Associate of Arts from Mass Communication
05-1993
University of North DakotaGrand Forks, ND
from Mass Communication
Skills
- Inspirational leadership
- Organizational agility
- Innovation management
- Operational excellence
- Marketing and advertising
Timeline
CROP INSURANCE AGENT/Business Owner
WATTERUD INSURANCE AGENCY LLC
03.2021 - Current
Secretary /Agent Services Representative
MICHELS AGENCY
12.1996 - 04.2000
Minot State University
Bachelor of Arts from PROFESSIONAL COMMUNICATIONS
Williston State College
Associate of Arts from Mass Communication
University of North Dakota
from Mass Communication
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