Anna Aceves
San Diego,CA
Summary
Detail-oriented professional with a strong background in healthcare coordination. Known for exceptional communication and problem-solving skills. Committed to enhancing operational efficiency and improving patient experiences.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
24
24
years of professional experience
Work History
PAR Lead ED
Rady Children's Hospital Of San Diego
San Diego, CA
06.2016 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Strengthened communication skills through regular interactions with others.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Developed and maintained courteous and effective working relationships.
- Proved successful working within tight deadlines and a fast-paced environment.
- Learned and adapted quickly to new technology and software applications.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Inpatient Access Cordinator
UCSD Medical Center
San Diego, CA
01.2015 - 05.2015
- Managed patient access processes to ensure timely and accurate scheduling.
- Coordinated insurance verification and eligibility assessments for patients.
- Streamlined communication between departments to enhance patient flow efficiency.
- Developed training materials for new staff on access procedures and systems.
Surgery Scheduling Coordinator
Sharp Rees-Stealy Medical Group
San Diego, CA
10.2002 - 04.2014
- Coordinated surgical schedules for multiple specialties to optimize clinic workflow and patient access.
- Managed communication between patients, surgeons, and medical staff to ensure seamless scheduling processes.
- Utilized electronic health record systems to maintain accurate patient information and appointment details.
- Developed and implemented standardized procedures for efficient handling of scheduling conflicts and cancellations.
Education
High School Diploma -
Clairemont High School
San Diego, CA06-1989
Medical Assistant / Clinical - Medical
Kelsey Jenney College
San Diego, CA08-2000
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Time management
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Multitasking Abilities
- Excellent communication
- Critical thinking
- Computer skills
- Organizational skills
- Calm under pressure
- Active listening
- Organization and time management
- Decision-making
- Problem resolution
- Verbal communication
Languages
Spanish
Native or Bilingual
Timeline
PAR Lead ED
Rady Children's Hospital Of San Diego
06.2016 - Current
Inpatient Access Cordinator
UCSD Medical Center
01.2015 - 05.2015
Surgery Scheduling Coordinator
Sharp Rees-Stealy Medical Group
10.2002 - 04.2014
Medical Assistant / Clinical - Medical
Kelsey Jenney College
High School Diploma -
Clairemont High School