Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Anna Acosta

Austin,TX

Summary

Detail-oriented professional with strong production support skills. Experienced in managing logistics and providing exceptional customer service. Ready to enhance team efficiency and artist experiences.

Overview

1
1
Language
3
3
years of professional experience

Work History

Production Assistant

Ravinia Festival
Highland Park, IL
06.2026 - 09.2026
  • Supported production team by managing inventory of supplies and materials on-site.
  • Assisted in transportation of artists and their teams.
  • Managed fulfillment of rider requests and oversaw preparation of dressing rooms to meet performers' needs.
  • Served as a runner for artists such as Alabama, Gregory Alan Isakov, St. Vincent, Alabama, and Erykah Badu.
  • When needed, helped count inventory and facilitated sales at the artist merch booth.

Server

Shore Club
Chicago, IL
05.2025 - 08.2026
  • Seasonal position running from May to September in both 2025 and 2026
  • Delivered exceptional customer service in a high-volume dining environment.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Learned to operate Toast POS
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

Intern

Jeff McClusky and Associates
Chicago, IL
09.2025 - 03.2026
  • Supported booking and scheduling for local band performances across Midwest region.
  • Contributed to fashion and image moodboarding by curating visual references for international client.
  • Collaborated with Festival University team at ACL University 2025 to support program execution.

Guest Services

Live Nation
Chicago, IL
03.2024 - 02.2026
  • Executed ticket scanning and usher duties and managed coat check operations as part of guest services team at Aragon Ballroom.
  • Greeted guests and resolved conflicts regarding ticket status to support smooth ticketing operations.
  • Provided support during special events, assisting with setup, teardown, and guest services as needed.
  • Contributed to a positive work environment by collaborating with team members to ensure smooth operations and guest services.

Box Office Representative

Live Nation
Chicago, IL
06.2023 - 09.2023
  • Seasonal position at Huntington Bank Pavilion at Northerly Island.
  • Coordinated ticket distribution for events, ensuring accurate delivery to patrons.
  • Collaborated with event staff to ensure seamless coordination of ticket sales, seating arrangements, and special accommodations.
  • Managed payment processing and transaction handling.

Education

Bachelor of Arts - Communications

DePaul University
Chicago, IL
03-2026

Skills

  • Production support
  • Task management
  • Inventory management
  • Attention to detail
  • Teamwork and communication

Languages

Spanish
Limited Working

Timeline

Production Assistant

Ravinia Festival
06.2026 - 09.2026

Intern

Jeff McClusky and Associates
09.2025 - 03.2026

Server

Shore Club
05.2025 - 08.2026

Guest Services

Live Nation
03.2024 - 02.2026

Box Office Representative

Live Nation
06.2023 - 09.2023

Bachelor of Arts - Communications

DePaul University