Anna Agustin
East Lansing,MI
Summary
Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Associate
J2 Tanning
08.2024 - Current
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Solved customer challenges by offering relevant products and services.
- Operated cash register to record transactions accurately and efficiently.
Barista
Starbucks, Barista
04.2024 - 08.2024
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Maintained regular and consistent attendance and punctuality.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Controlled line and crowd with quick, efficient service.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
Activity Coordinator/Hostess/Restaurant Server
The Backyard of Kalamazoo
06.2023 - 05.2024
- Planned, organized, and executed a diverse range of engaging activities and events for various age groups and interests
- Created and managed activity schedules, ensuring efficient use of time and resources
- Collaborated with team members and external partners to secure necessary resources and support for events
- Coordinated special events like holiday parties or themed days that fostered a sense of community among participants.
- Familiar with Toast system
Food Runner/Hostess
Texas Corners Brewing Co.
04.2022 - 05.2024
- Responsible for delivering food orders from the kitchen to customers tables promptly and accurately
- Demonstrated time management and communication skills in a fast-paced restaurant environment
- Established rapport with customers by providing friendly and attentive service.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Welcomed and greeted guests with a friendly and professional demeanor, creating a positive first impression
- Contributed to a welcoming and inviting atmosphere by ensuring the cleanliness and organization of the front-of-house area
Law Mentorship
06.2023 - 11.2023
- Participated in an intensive mentorship program with experienced attorneys to gain practical insights into the legal profession
- Assisted in legal research, case preparation, and document review, contributing to successful client outcomes
- Engaged in regular discussions and knowledge-sharing sessions with mentors, enhancing understanding of legal processes, ethics, and strategies
- Observed court proceedings and attended client meetings, deepening knowledge of legal procedures and client relations
- Demonstrated a commitment to continuous learning and professional growth in the field of law through this mentorship experience
Education
Student -
Michigan State University
East Lansing, MI05-2027
Skills
- Teamwork and collaboration
- Time management
- Multi-tasking strength
- Problem-solving
- Excellent people skills
- Reliable and punctual
- Cash handling
- Flexible schedule
- Toast and Helios system operation
Certification
- CPR Certified
- TIPS Certified
Timeline
Sales Associate
J2 Tanning
08.2024 - Current
Barista
Starbucks, Barista
04.2024 - 08.2024
Activity Coordinator/Hostess/Restaurant Server
The Backyard of Kalamazoo
06.2023 - 05.2024
Law Mentorship
06.2023 - 11.2023
Food Runner/Hostess
Texas Corners Brewing Co.
04.2022 - 05.2024
Student -
Michigan State University
Similar Profiles
Taylor BushTaylor Bush
Tanning Associate at J2 TanningTanning Associate at J2 Tanning
Austin larsonAustin larson
Cattle Rancher at J2 RanchCattle Rancher at J2 Ranch
Olivia StronachOlivia Stronach
Project Intern Leader & Mentor at US Central Command J2Project Intern Leader & Mentor at US Central Command J2
Makayla YeagerMakayla Yeager
Real Estate Agent at Macomb Reality of InvestmentsReal Estate Agent at Macomb Reality of Investments
Hayden BrownHayden Brown
Pet Sitter at Variety of Different FamilesPet Sitter at Variety of Different Familes