Summary
Overview
Work History
Education
Skills
Timeline
Generic

Anna Arballo

Rialto,CA

Summary

A highly motivated, compassionate professional offering over 20 years of experience of working with diverse population. With a strong ethnical value. Eager to contribute to the department through hard work and excellent customer service skills. Motivated to learn,grow and excel in this department.

Overview

22
22
years of professional experience

Work History

Children's Social Services Practitioner III

Riverside County Department Of Public Social Services
11.2022 - Current
  • Excellent interpersonal skills when working with diverse clients of various ages, social economic backgrounds, cultures, and mental/physical capabilities.
  • Assess client family environment in order to determine potential or imminent risk to the safety of children residing in the household; when safety needs dictate, remove the child(ren) from home and transport them, complying with all safety regulations.
  • Investigate and provide services to clients where their physical or emotional welfare is involved; work with cases involving neglect, abuse, emotional or behavioral problems, physical/mental disabilities or other health conditions affecting a client's personality.

Clinical Case Worker

Emerge Psychotherapy Services
02.2019 - 03.2022
  • Providing a 20 minute consultation/ assessment with clients to ensure our services are fit for their needs in response to incoming emails or call requests for therapy services and consultations.
  • Scheduling appointments for therapist.
  • Inputting and completing client data and consent forms.
  • Ensuring clients provide information needed to complete process for therapy services.
  • Making sure clients questions and needs are met prior to their appointment with therapist.

Student Support Specialist

Pomona Unified School District
09.2001 - 11.2022
  • Cultivated connections and strong student rapport to foster classroom engagement, in addition to recording student progress to inform parents and school administration.
  • Created student learning objectives and educational strategies, in addition to applying instructional knowledge and methods to support goals.
  • Created and managed meetings to define student learning objectives and educational strategies, in addition to applying instructional knowledge and methods to support goals.
  • Created learning and content strategies to meet students social emotional development.
  • Works with individual students and families on issues relating to the child's individualized behavioral support, works with students in small and large groups, communicates directly with families and partners with school administration to create a positive, safe environment.
  • Coordinates services for identified student and family to appropriate mental health, health, educational and social service resources; collect and maintain all appropriate records including intervention files and/or incident reports, behavioral tracking forms, attendance records, notes and other records as required;

Social Worker II

County Of San Bernardino, Department Of Behavioral
08.2018 - 02.2021
  • Worked with TEST Program (Triage, Engagement and Support Teams)consists of a community-based program comprised with Behavioral Health professionals located in Law Enforcement and Emergency Dept hospital partnered sites throughout San Bernardino County.
  • Provided crisis intervention, intensive case management to connect clients with various resources; including mental health services, health care options, alcohol and drug treatment programs,homeless and employment services to reduce hospitalizations and incarceration.
  • Interviewed clients, families or groups to assess situations, limitations and issues and implement services to address needs.
  • Maintained regular contact with clients by calling and visiting clients' homes.
  • Interviews client's to team with Mental Health professionals in determine the needs of individuals who walk-in/via telephone
  • Support officers with 5150 evaluations in the field. Assist in looking at risk indicators for danger to self, danger to others and gravely disabled.
  • Transport clients in crisis to hospitals,provide sits at hospitals.
  • Discussed goals and objectives with clients,proposed treatment plans and establish contract with client.
  • Gather data from clients/interviews, past records, any other information to gain understanding and verification of previous disorders and treatment episodes. Assist client's with financial information, submit daily reports of client's outcome.
  • Assist the client/family and other individuals in seeking various resources to insure the client's continum of care.
  • Refer client's to physicians for medication, observation and treatment; an advocate for the client; consults with outside agencies regarding services.

Family Support Caseworker Specialist

Pomona Unified School District
09.2012 - 08.2018
  • Worked to improve and enhance client's lives through effective and compassionate care.
  • Collaborated with community program leaders and advocates to make resources accessible to those in need.
  • Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
  • Documented data and completed accurate updates to case records as well as other duties as assigned.
  • Created plans and communicated deadlines to ensure projects were completed on time.
  • Provide case management, emergency basic support services and links families to services in areas of health, special needs, nutrition, social services, parent involvement and mental health.
  • Assess, identifies, recruits, and determines eligibility of children and families in the program. Supports student and families identified as homeless.
  • Maintain case documentation records as required by program including data entry. Preparing correspondence, filing, answering telephone and greeting visitors
  • Daily home visits were also to provide needed support services that linked families to promote the safety and well-being of the children and their families and deliver effective family strengthening.

Education

Bachelor of Science - Human Services

University of Phoenix
Tempe, AZ
06.2015

Skills

  • Organization and Time management
  • Stellar Customer Service
  • Work as part of a multi-disciplinary team
  • Ability to use a variety of computer software applications

Timeline

Children's Social Services Practitioner III

Riverside County Department Of Public Social Services
11.2022 - Current

Clinical Case Worker

Emerge Psychotherapy Services
02.2019 - 03.2022

Social Worker II

County Of San Bernardino, Department Of Behavioral
08.2018 - 02.2021

Family Support Caseworker Specialist

Pomona Unified School District
09.2012 - 08.2018

Student Support Specialist

Pomona Unified School District
09.2001 - 11.2022

Bachelor of Science - Human Services

University of Phoenix
Anna Arballo