Anna Archer
Polk City,IA
Summary
Experienced delivery professional specializing in food transportation, consistently meeting high-demand schedules. Demonstrates strong work ethic and attention to detail, ensuring timely and accurate deliveries. Proven ability to adapt quickly to new challenges and work effectively without supervision. Exceptional interpersonal skills enhance customer satisfaction and service quality.
Overview
8
8
years of professional experience
Work History
Dasher
DoorDash
Des Moines, Iowa
03.2022 - Current
- Delivered food orders promptly to customers using company mobile application.
- Navigated efficiently through local streets to optimize delivery routes.
- Communicated directly with customers regarding order statuses and delivery times.
- Maintained vehicle cleanliness and ensured safe transportation of food items.
- Verified order accuracy upon pickup from restaurant and ensured that all items were included before departing for delivery.
- Delivered food orders to customers in a timely manner according to Dasher app instructions.
- Documented time of delivery to record completion of order.
Bartender
Nite Hawk
Slater, Iowa
07.2025 - 09.2025
- Processed customer payments accurately using point-of-sale systems.
- Followed health and safety guidelines for food and beverage handling.
- Developed good working relationships with fellow employees through effective communication.
- Greeted customers and provided excellent customer service.
- Processed payments accurately and efficiently with POS system.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
Bartender Shift Manager
Caffreys Sports Pub
Waukee, Iowa
08.2024 - 01.2025
- Managed bar operations during shifts, ensuring smooth service and customer satisfaction.
- Trained new bartenders on drink preparation and customer service techniques.
- Utilized point-of-sale systems to process payments accurately and efficiently.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
Server
Iowa Taproom
Des Moines , Iowa
04.2017 - 10.2023
- Provided exceptional customer service in a fast-paced dining environment.
- Managed order accuracy and timely delivery to enhance guest satisfaction.
- Trained new servers on menu items and restaurant procedures effectively.
- Collaborated with kitchen staff to ensure smooth service and food quality.
- Provided excellent customer service to ensure satisfaction.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
Education
Associate of Arts - Criminal Justice
Des Moines Area Community College
Ankeny, IA05-2024
Associate of Arts - Elementary Education
Northwest Missouri State University
Maryville, MO08-2008
Skills
- Dependable and reliable
- Health and safety compliance
- Customer relationship management
- Time management
- Conflict resolution
- Team collaboration
- Problem solving
- Effective communication
- Attention to detail
- Valid Driver's license
- POS system navigation
- Traffic laws
Timeline
Bartender
Nite Hawk
07.2025 - 09.2025
Bartender Shift Manager
Caffreys Sports Pub
08.2024 - 01.2025
Dasher
DoorDash
03.2022 - Current
Server
Iowa Taproom
04.2017 - 10.2023
Associate of Arts - Criminal Justice
Des Moines Area Community College
Associate of Arts - Elementary Education
Northwest Missouri State University
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