Anna Archibeque
850 West 70th Ave , Denver,CO
Summary
I desire a position as a Dental Treatment Coordinator because I have over fifteen years experience in dentistry from assisting oral surgery with all on four dental implant hybrid cases, to my years of experience as office manager where I lead the sales for the office. Year after year I have not only met but exceeded monthly sales objectives by delivering complex surgical treatment plans, leading consultations, and financing patient’s for treatment plans exceeding 20k to 50k
I am a highly-motivated employee with desire to learn fast and take on new challenges. I have strong worth ethic, adaptability and exceptional interpersonal skills to create long lasting relationships with dentists.
Overview
17
17
years of professional experience
Work History
EDDA
WCD Dentistry
10.2014 - Current
- Presenting treatment plan presentations to patient’s and holding consultations for high end complex, full mouth rehab cases
- Patient financing for dental implant full mouth rehab cases exceeding 20,000
- In charge of meeting monthly production goals and exceeding them
- In charge of office inventory, including all implant parts and components
- In charge of accounts receivable, insurance, billing, invoicing and collections
- Modified existing software systems to enhance performance and add new features.
- Assisted with customer requests and answered questions to improve satisfaction
- Worked with cross-functional teams to achieve goals.
- Lead continuing education courses
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Collaborated with others to discuss new opportunities.
- Delivered products to customer locations on time.
- Achieved cost-savings by developing functional solutions to problems.
Practice Manager
Gentle Dentistry
03.2008 - 05.2014
- Maintained financial records, including billing and accounts receivable and payable.
- Coordinated staff recruitment, training, and scheduling activities.
- Assessed medical office operations, identified areas of improvement, and developed plans for corrective action.
- Provided leadership and guidance to the medical team in order to meet goals and objectives.
- Monitored compliance with HIPAA regulations concerning patient privacy rights.
- Conducted regular meetings with staff to discuss operational issues and ensure proper communication between departments.
- Created reports that tracked key performance indicators such as revenue growth and efficiency metrics.
- Oversaw all aspects of day-to-day practice operations including front desk reception, appointment scheduling, billing and coding, insurance verification.
- Managed vendor relationships for supplies and services related to the practice.
- Implemented policies and procedures related to patient care delivery in accordance with organizational standards.
- Resolved escalated customer service issues in a timely manner while maintaining a high level of professionalism.
- Analyzed data from various sources to identify trends or opportunities for improvement within the practice.
- Performed administrative tasks such as creating budgets and forecasts, preparing invoices and contracts, ordering supplies and equipment.
- Collaborated with other healthcare providers across multiple disciplines in order to ensure quality care for patients.
Education
Certificate -
Xcel Solutions Life Insurance Licensing Course
Denver, COCertificate Surgical Assistant EDDA - Health Science
Speer Institute
Scottsdale, AZ04-2010
Skills
Directed dental sales of complex surgical cases to patent’s and overseeing the different stages until completion
Dental lab experience with Cerec and Sirona in lab software milling zirconia and emax for implant crowns, bridges, and more
Experience working with oral surgeons on full mouth implant cases
Trained in all aspects of medical software including: Cerec, E4D, Itero, Prime Scan, Sirona Lab Software, etc
Software setup and training on Dexis, Eaglesoft, Dentrix, Practice Manager, Open Dental, Carestack, SolutionReach
- Troubleshooting technology
- Experience using BambooHR
- Digital navigation and problem solving
- Staff onboarding
- Radiology certification
- Surgical Assistant certification
- First aid CPR certified
- CAD CAM 3D certified
- Public Speaking
- Excellent Communication
- Leadership
- Team building
- Analytical and Critical Thinking
- Attention to Detail
Timeline
EDDA
WCD Dentistry
10.2014 - Current
Practice Manager
Gentle Dentistry
03.2008 - 05.2014
Certificate -
Xcel Solutions Life Insurance Licensing Course
Certificate Surgical Assistant EDDA - Health Science
Speer Institute