Provided outstanding customer experience by greeting shoppers and assisting sales floor with stocking shelves and keeping front lanes tidy
Operated checkout lane using retail equipment and managed over 30 customer calls per day
Was in charge of ordering, receiving and merchandising all cold produce
Front Desk Agent
University Of California, Los Angeles
10.2022 - 10.2023
Oversaw fast-paced front desk operations and guests' needs at busy dorm facility; greeted visitors upon arrival
Managed multi-line phone system; transferred calls to correct departments and personnel
Contacted housekeeping staff and maintenance department to resolve guest room issues; completed elevator and laundry room audits, reported malfunctions
Caregiver
Maxim Healthcare Services
06.2020 - 03.2022
Provided assistance with personal care, such as medication reminders, housekeeping, and transporting clients
Tutored and assisted clients with assignments for subjects like math, science, reading, etc
Fostered safe and loving environment for children with special needs
Sales Advisor
H&M
05.2021 - 08.2021
Arranged garments attractively on racks and shelves, located merchandise for shoppers, handled over 200 customer purchases per day using a cash register
Controlled access to changing rooms, unloading and organizing inventory, and ensured cleanness of the store
Education
Bachelor of Arts - Sociology Major, Education Studies Minor
University of California, Los Angeles (UCLA)
06.2024
High School Diploma -
Helen Bernstein High School
Hollywood, CA
06.2020
Skills
Time Management
Verbal and Written Communication
Order Delivery Practices
Team Contribution
Multi-Line Phone Operation
Languages
English
Native or Bilingual
Russian
Native or Bilingual
Timeline
Crew Member/Section Leader
Trader Joe’s
10.2022 - Current
Front Desk Agent
University Of California, Los Angeles
10.2022 - 10.2023
Sales Advisor
H&M
05.2021 - 08.2021
Caregiver
Maxim Healthcare Services
06.2020 - 03.2022
Bachelor of Arts - Sociology Major, Education Studies Minor