Anna Ashenfelter
Nome,AK
Summary
Empathetic Peer Support with proven to build trusting relationships with clients. Caring with genuine concern for wellbeing of peers.
Overview
14
14
years of professional experience
Work History
WIC Peer Breastfeeding Support Counselor
Norton Sound Health Corporation
06.2023 - Current
- Built relationships with others based upon trust and honesty by using active listening and dynamic communication skills.
- Assisted individuals in identifying and re-engaging with family, friends and other natural supports to build support system..
- Demonstrated extensive knowledge of recovery and wellness principles and shared this information with others struggling during recovery.
- Provided ongoing assessment, problem-solving and skill teaching to assist individuals with activities of daily living.
CAMP Administrative Specialist
Norton Sound Health Corporation
10.2020 - 05.2023
- Created and updated records and files to maintain document compliance.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
- Resolved customer concerns efficiently to promote satisfaction and loyalty.
Wellness Safety Specialist
Kawerak, INC.
05.2019 - 09.2020
- Coordinated Safety Patrol during New Year's, PFD days, and Iditarod.
- Arranged travel for the Wellness program for trainings, meetings, events, and youth camps.
- Developed and maintained regional partnerships to coordinate, implement, and track program activities.
Child Care Program Coordinator
Kawerak, INC.
11.2018 - 05.2019
- Processed the Uviilat Play and Learn Center billing for qualified Tribally enrolled families.
- Assisted families in applying for child care subsidies.
- Organized and maintained client and After School Activities folders.
- Participated in meetings and trainings to become knowledgeable of child care rules and regulations.
- Entered data into TAS, a system that helped track how funds were helping clients.
Administration Office Assistant
Kawerak, INC.
06.2015 - 11.2018
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Collaborated with various departments to complete assigned tasks.
- Organized events and meetings to maximize capacity and keep event venues running smoothly.
- Scheduled and coordinated travel arrangements for office staff members.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Ordered office supplies and kept office stocked with needed resources to operate smoothly.
- Routed Grants/MOUs/MOAs.
- Assisted in compiling board packets for board meetings.
- Maintained and distributed keys for Ublugiaq and Talialuk buildings.
- Maintained the Kawerak Logo Store, which included ordering, selling, and inventory items.
Administrative Specialist II
Norton Sound Health Corporation
05.2011 - 04.2015
- Created and updated records and files to maintain document compliance.
- Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
- Resolved customer concerns efficiently to promote satisfaction and loyalty.
- Assisted patients with paperwork.
- Entered documentation into AKAIMs and the Electronic Health Record, ensuring the documents met Medicaid standards.
Unit Clerk
Norton Sound Health Corporation
11.2009 - 03.2011
- Answered unit calls and took messages for healthcare staff to maximize team productivity.
- Answered multi-line telephone system, provided information and directed calls.
- Responded to and resolved diverse patient issues with speedy and knowledgeable assistance.
- Obtained and organized medical records for office visits and scheduled labs.
- Performed various administrative tasks by filing, copying and faxing documents.
- Registered and verified patient records before triage with most up-to-date information.
Education
High School Diploma -
Nome Beltz Jr./Sr. High School
Nome, AKNo Degree - Certified Nurse Aide
Northwest College Campus
Nome, AK06.2009
Skills
- Privacy and Confidentiality
- Problem-Solving Skills
- Planning Skills
- Peer Support
- Effective Listening
- Community Activities
Timeline
WIC Peer Breastfeeding Support Counselor
Norton Sound Health Corporation
06.2023 - Current
CAMP Administrative Specialist
Norton Sound Health Corporation
10.2020 - 05.2023
Wellness Safety Specialist
Kawerak, INC.
05.2019 - 09.2020
Child Care Program Coordinator
Kawerak, INC.
11.2018 - 05.2019
Administration Office Assistant
Kawerak, INC.
06.2015 - 11.2018
Administrative Specialist II
Norton Sound Health Corporation
05.2011 - 04.2015
Unit Clerk
Norton Sound Health Corporation
11.2009 - 03.2011
High School Diploma -
Nome Beltz Jr./Sr. High School
No Degree - Certified Nurse Aide
Northwest College Campus
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