Anna Balcarcel
Lansing,MI
Summary
Forward-thinking project management specialist confident in leading team members, managing schedules and coordinating resources. Keeps projects on-track with decisive supervision and quick problem-solving. Persuasive in communicating and negotiating with internal team members, vendors and other stakeholders. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
6
6
years of professional experience
Work History
Direct Support Professional /Receptionist
Origami Brain Injury Rehabilitation Center
Lansing, Michigan
10.2023 - Current
- Assisted with scheduling outpatient appointments.
- Maintained confidentiality of all patient information in accordance with HIPAA regulations.
- Compiled information from patients and caregivers or family members to identify care concerns.
- Processed patient admissions, registrations, transfers, and discharges according to established procedures.
- Collected co-pays and other payments from patients at time of service.
- Verified insurance coverage for services provided by the facility.
- Ensured accuracy of all data entered into computer system.
- Scanned documents into electronic medical records system.
Account Payable
PG Group
Lansing, MI
07.2023 - Current
- Monitored loans and accounts payable to confirm payments are current.
- Performed bookkeeping and accounting consulting services.
- Implemented program to create daily spreadsheets and streamline financial reporting.
- Reduced financial discrepancies by accurately managing accounting documentation.
Special Projects Manager
PG Group
Lansing, MI
02.2021 - Current
- Defined and communicated special project objectives and workflow procedures to participating departments, identifying mileposts for gauging overall progress and production quality indicators.
- Implemented project management solutions addressing obstacles to continued progress and effective interdepartmental communication.
- Monitored communication within company to develop and implement technological and procedural protocols for interdepartmental transmission of information and work products.
Caregiver
Gunnisonville Meadows Assisted Living
Lansing, MI
10.2020 - 06.2021
- Maintained clean and well-organized environment for client happiness and safety.
- Followed care plan and directions to administer medications.
- Examined and treated patient lacerations, contusions and physical symptoms and referred patients to other medical professionals when necessary.
- Monitored vital signs and medication use, documenting variances and concerning responses.
Wholesale Manager
PG Group
Lansing, MI
01.2020 - 02.2021
- Administered monthly sales reports, monitoring sales growth and assessments.
- Supported various management staff members with sales and administrative tasks.
- Reported to directors and senior management on sales, revenue and prospecting.
Processing Manager
PG Group
Lansing, MI
01.2018 - 01.2020
- Created production schedules to fulfill processing goals.
- Evaluated current production estimates and outputs to meet deadlines.
- Monitored, evaluated and reviewed daily employee performance data and production targets for high-volume processing work.
- Established work schedules, assignments and production sequences to meet production goals.
- Monitored production execution with established priorities to achieve optimal results.
Education
Allied Health Care
Lansing Community College
Lansing, MISkills
- Performance Monitoring
- Microsoft Office
- Creative Thinking
- Technical Presentations
- Documentation and Reporting
- Complex Problem Solving
- Deadline Driven
- Team Leadership
- Work Planning and Prioritization
- Verbal and Written Communication
- CPR Certified
Timeline
Direct Support Professional /Receptionist
Origami Brain Injury Rehabilitation Center
10.2023 - Current
Account Payable
PG Group
07.2023 - Current
Special Projects Manager
PG Group
02.2021 - Current
Caregiver
Gunnisonville Meadows Assisted Living
10.2020 - 06.2021
Wholesale Manager
PG Group
01.2020 - 02.2021
Processing Manager
PG Group
01.2018 - 01.2020
Allied Health Care
Lansing Community College
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