Anna Beauchamp
Irving
Summary
Personable and engaging receptionist skilled in customer service, data entry, and appointment scheduling and ensuring smooth operations in fast-paced environments. Excel in communication and problem-solving, contributing to enhanced client satisfaction and workplace harmony.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Stretch Therapist
Stretch Zone
Trophy Club
10.2024 - 04.2025
- Effectively take members through a series of designated stretches, using patented strap technology to relieve muscles in the upper and lower body
- Take documentation and actively listen to details of the progress members are making with their stretching goals
- Maintain a tidy front desk area as well as main stretching floor and clean off all stretching beds after use
- Answer phone calls, follow up on weekly leads, greet members as they walk in and upkeep a professional and friendly atmosphere for all new and current members
Physical Therapy Technician/Receptionist
Restoration Physical Therapy
Grapevine
10.2022 - 01.2025
- Guide 20-35 patients daily, through a series of exercises and stretches provided by the five different therapists in the office. Keeping an exclusive watch of patients body positioning and overall safety while performing exercises
- Actively listen, observe and ask questions through a patients treatment time to learn relevant details of surgeries/injury, different therapy techniques and strategies
- Create effective relationships with patients and establish a safe environment to communicate all needs and overall satisfaction
- Answer phone calls, satisfy all patient needs at front desk and assist with administrative duties to keep all daily tasks up to date
- Utilize effective communication and organization skills to exclusively perform administrative tasks alongside office manager to keep daily tasks up to date
- Diligently and accurately input all patient medical information into office EMR system, working with Microsoft Office and Google to perform office tasks
Fitness Membership Sales Associate
Volofit Colleyville
Colleyville
08.2024 - 10.2024
- Welcome visitors and members into the studio, answer phone calls and maintain a tidy studio environment throughout the day
- Generate new leads by attending local events and outreach through phone calls, emails and text messages
- Demonstrate exceptional customer service by professionally resolving member concerns and addressing needs of the staff and members
- Build member base through sales and onboarding new members; maintaining a positive and high energy to maintain long-term customers.
Front Desk Receptionist
24 Hour Fitness
Southlake
08.2021 - 09.2022
- Navigated multiple computer systems to handle customers' sales and service needs
- Offered each customer exceptional personal service to boost sales, overall customer satisfaction and de-escalation situations.
- Maintained a neat front desk space, serviced basic equipment needs and stocked supplies through the gym floor
- Kept senior managers up to date with sales activity, current inventory and restocks via timely reports
Intern
Vista Physical Therapy
Flower Mound
01.2022 - 07.2022
- Studied client situation and background to gain additional understanding of treatment and progression
- Shadowed resident physician, taking notes and learning physical therapy terminology
- Reviewed and implemented individually designed treatment programs to restore and improve functioning, alleviate pain and prevent disability
Education
Associate's degree - Science
Brookhaven College
Farmers Branch, TXSkills
- Adaptable
- Phone etiquette
- Time management
- Interpersonal communication
- Computer proficiency
Certification
- CPR Certification, 11/01/24 to 11/01/26
- Certified Personal Trainer, 04/30/25
- First Aid Certification
- Driver's License
- AED Certification
- Non-CDL Class C
- Food Handler Certification
Languages
English, spanish
Timeline
Stretch Therapist
Stretch Zone
10.2024 - 04.2025
Fitness Membership Sales Associate
Volofit Colleyville
08.2024 - 10.2024
Physical Therapy Technician/Receptionist
Restoration Physical Therapy
10.2022 - 01.2025
Intern
Vista Physical Therapy
01.2022 - 07.2022
Front Desk Receptionist
24 Hour Fitness
08.2021 - 09.2022
Associate's degree - Science
Brookhaven College