Anna Beavers
South Salt Lake,Utah
Summary
Experienced with guest services and customer satisfaction. Utilizes effective communication and problem-solving to enhance guest experiences. Track record of collaborating with teams to maintain high service standards and adapt to changing needs.
Overview
5
5
years of professional experience
Work History
Fundraiser
Elemental
Salt Lake City
01.2026 - 05.2026
Shift lead
Village Coffeehouse
Lake Charles, Louisiana
08.2021 - 12.2025
Student worker
Port Wonder
Lake Charles, Louisiana
09.2025 - 12.2025
Intern
Daniel Thomas Whitetails
Springhill, Louisiana
05.2023 - 08.2023
Education
Bachelor of Science - Natural Resource Conservation Management
McNeese State University
Lake Charles, Louisiana01.2025
Skills
- Adapted quickly to new concepts and processes
- Assisted team members to achieve common goals
- Collaborated effectively to resolve challenges
- Applied rules and guidelines consistently
- Facilitated clear communication among peers
- Maintained composure during high-pressure situations
- Oversaw customer interactions to enhance satisfaction and retention levels Led initiatives to improve customer service processes and response times
- Supervised daily operations to ensure efficient workflow and high-quality service delivery
- Trained and mentored new staff on coffee preparation techniques and customer service standards
- Managed inventory levels, placing orders to maintain stock availability and minimize waste
- Resolved customer complaints effectively, enhancing overall dining experience at the coffeehouse
- Collaborated with management to develop promotional strategies that increased foot traffic and sales revenue
- Trained new employees and delegated daily tasks and responsibilities
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times
- Oversaw guest reception and coordinated flow to ensure efficient service delivery
- Facilitated the creation of diverse crafts and activities tailored for group engagement and interaction
- Monitored compliance with touch tank guidelines to ensure visitor safety and enjoyment
- Assisted in providing answers to inquiries Supported team members by responding to questions Facilitated communication by addressing concerns
- Collaborated with team members to execute special events, enhancing overall guest experience at the venue
- Developed and implemented targeted fundraising campaigns to increase donor engagement
- Developed and implemented strategies to enhance public awareness and engagement
- Presented strategic proposals to potential donors, highlighting project impact and needs
- Developed impactful fundraising strategies to maximize donations and meet fundraising goals
- Offered excellent customer service to donors and sponsors to enhance relationships and increase funding
- Assisted with daily operations, ensuring smooth workflow and timely completion of tasks
- Collaborated with team members to implement best practices in habitat management and feeding protocols
- Supported animal care activities, maintaining high standards of health and welfare for livestock
Timeline
Fundraiser
Elemental
01.2026 - 05.2026
Student worker
Port Wonder
09.2025 - 12.2025
Intern
Daniel Thomas Whitetails
05.2023 - 08.2023
Shift lead
Village Coffeehouse
08.2021 - 12.2025
Bachelor of Science - Natural Resource Conservation Management
McNeese State University