Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.
Overview
28
28
years of professional experience
Work History
Receptionist
Diocese Of Camden
12.2021 - 07.2023
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Answered phone promptly and directed incoming calls to correct offices.
Responded to inquiries from callers seeking information.
Corresponded with clients through email, telephone, or postal mail.
Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Handled sensitive information with discretion while maintaining strict confidentiality standards.
Receptionist
Acenda Intergrated Health
10.2017 - 12.2021
Confirmed appointments, communicated with clients, and updated client records.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Answered phone promptly and directed incoming calls to correct offices.
Handled sensitive information with discretion while maintaining strict confidentiality standards.
Managed multiple tasks and met time-sensitive deadlines.
Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
Receptionist/MRI Assistant
Jefferson Outpatient Radiology
09.2015 - 12.2017
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Answered phone promptly and directed incoming calls.
Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
Handled billing procedures accurately, ensuring prompt payment from both patients and insurance providers.
ICD-9 & CPT-4 Codes
Receptionist/MRI Technician Assistant
South Jersey Radiology
06.1995 - 06.2000
Answered phone promptly and directed incoming calls.
Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Maintained confidentiality of information regarding clients and company.
ICD-9 & CPT 4 Codes
Expedited report turnaround times by accurately entering diagnostic codes into the billing system upon completion of exams.