Julian Jones
Atlanta,GA
Summary
Customer driven with a 10+ year professional career spent developing a skillset in communications, sales, and customer relations. Personal drive and passion is directly rooted to the satisfaction of the clientele with the primary goal being to maintain those relationships while also laying the groundwork for future opportunities. The ability to create a connection, both with the team and the people being serviced is a personal point of pride. Establishing a safe and efficient work environment built for the growth of the individual and the company is always a top priority. Being a small yet essential piece of the puzzle for what makes a company successful and thriving is a reward in itself and the aim is to bring that professionalism to the company.
Overview
3
3
years of professional experience
Work History
Sales & Leasing Consultant
Camden Property Trust LLC, Camden Phipps
2022.01 - 2023.10
- Built and maintained strong relationships with potential residents and families to encourage and support move into community.
- Analyzed current market conditions and competitor information to develop and implement marketing plans and projects for existing assets.
- Assisted clients throughout sales process and provided after-sales support to assess satisfaction and resolve problems.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas by 15 - 20%.
- Pursued existing and potential customers by phone, email and text message to generate leads and close sales.
Assistant Store Manager
Jeni's
2021.08 - 2022.01
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
Assistant Store Manager
Jamba
2021.03 - 2021.08
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Implemented business strategies, increasing revenue by 10% and effectively targeting new markets.
Education
Bachelor of Science - Film Production
The Art Institutes International Minnesota
Minneapolis, MN12.2017
Skills
- Strategic Negotiations
- Consultative Sales Approach
- Customer Service and Assistance
- Revenue Growth
- Microsoft Office
- Creative and Adaptable
- Employee Motivation and Guidance
- Sales Team Development
Timeline
Sales & Leasing Consultant
Camden Property Trust LLC, Camden Phipps
2022.01 - 2023.10
Assistant Store Manager
Jeni's
2021.08 - 2022.01
Assistant Store Manager
Jamba
2021.03 - 2021.08
Bachelor of Science - Film Production
The Art Institutes International Minnesota
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