ANNA BODIO
Chicago,Illinois
Summary
Proactive team leader experienced in leading teams and managing multiple projects. Possesses excellent communication and problem-solving skills, as well as the ability to motivate and inspire team members to reach a common goal. Well-versed in training and developing staff and providing customer service to ensure a positive customer experience. Demonstrates commitment to quality assurance and process improvement in the workplace.
Overview
13
13
years of professional experience
Work History
Janitorial Supervisor
Harvard Business
Chicago, IL
03.2024 - Current
- Trained staff to follow team standards and use efficient techniques.
- Investigated accidents or injuries occurring within the facility involving janitorial staff members.
- Ensured compliance with local health codes when it came to sanitation practices within the facility.
- Resolved customer complaints related to cleanliness or maintenance issues promptly.
Area Manager of Operations
Zenith
Chicago, USA
04.2014 - 01.2024
- Manage buildings in downtown and suburbs
- Training new people
- Evaluated employee performance regularly through one-on-one meetings and quarterly reviews
- Resolved customer complaints quickly and efficiently by identifying root causes of issues
- Meetings with tenants and building managers
- Make reports replace workers schedule vacations times off make payroll order supplies
Supervisor
Scrub, Inc.
Chicago, USA
01.2012 - 03.2014
- Company Overview: O'HARE International Airport
- In charge of 18-20 team Members, assigned tasks, coordinates efforts and settings goals on a daily basis
- Monitor performance and take corrective action to ensure 100% client satisfaction
- Maintained proper inventory levels for supplies and maintained budget control
- Conduct all scheduling and training for new team members while in charge of quality control and communications with client and upper management
- O'HARE International Airport
Education
Physical education -
University
Rzeszow, Poland05.2006
Skills
- Staff Management
- Strategic Planning
- Process Improvement
- Quality Assurance
- Organizational and Social Skills
- Project planning
- Work scheduling
Timeline
Janitorial Supervisor
Harvard Business
03.2024 - Current
Area Manager of Operations
Zenith
04.2014 - 01.2024
Supervisor
Scrub, Inc.
01.2012 - 03.2014
Physical education -
University
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