Anna Brake
Springfield,MO
Summary
A personable and compassionate individual committed to learning and growing in a healthcare environment. Providing exceptional patient care with a foundational understanding of medical terminology and patient management techniques. Familiar with patient monitoring and clinical procedures, emphasizing the importance of patient comfort and adherence to safety standards. Committed to contributing to improved patient outcomes through attentive and empathetic care. Ready to use and continue to develop skills in a patient care and clinical procedures.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Shift Lead
Hounds Town USA
06.2024 - Current
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Responded to and resolved customer questions and concerns.
- Trained new employees and delegated daily tasks and responsibilities.
- Enhanced customer satisfaction through effective conflict resolution and prompt service.
- Collaborated with management to develop strategies for improving overall store operations.
Dietetic Technician
CoxHealth Hospital
05.2022 - 10.2024
- Communicated new recommendations and diet changes to health care professionals and clients.
- Conducted regular inventory audits to prevent waste and ensure adequate supplies were always available for meal preparations within the facility.
- Increased accuracy of menu planning by effectively utilizing nutritional software tools and resources.
- Evaluated patients' nutritional status using current scientific literature and methods.
- Promoted a positive work atmosphere within the dietetic department by fostering open communication and teamwork among staff members.
- Actively participated in continuous quality improvement initiatives, staying current on industry trends and best practices for dietetic services.
- Developed and maintained accurate nutrition records and databases.
- Obtained and recorded dietary preferences, allergies, and intolerances from individual patients or families.
Substitute Teacher, K-12
Fair Grove R-X School
03.2023 - 05.2024
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Managed classroom behavior effectively, implementing clear expectations and consistent consequences for all students.
- Kept accurate and current attendance records and assignment sheets to maintain file compliance.
Education
Bachelor of Science - Nursing
Cox College
Springfield, MO05-2025
Skills
- Decision-making capabilities
- Medication and IV administration
- Patient Care
- HIPAA protocol adherence
- Analytical Thinking
- Work Delegation
- Time Management
Certification
- CPR/AED Certification
- Basic Life Support Certification (BLS)
Timeline
Shift Lead
Hounds Town USA
06.2024 - Current
Substitute Teacher, K-12
Fair Grove R-X School
03.2023 - 05.2024
Dietetic Technician
CoxHealth Hospital
05.2022 - 10.2024
- CPR/AED Certification
- Basic Life Support Certification (BLS)
Bachelor of Science - Nursing
Cox College
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