Skilled Mental Health Technician with CNA certificate and extensive mental health services background. Supported numerous patients in large residential treatment facility and played key role in achievement of positive patient outcomes. Excellent communications and patient management skills leading to desirable results.
Overview
6
6
years of professional experience
Work History
Behavior Health Assistant
Johnstown Heights Behavioral Health
04.2024 - Current
Promoted healthy coping mechanisms for patients experiencing stress or anxiety through various therapeutic interventions.
Enhanced patient progress by implementing tailored behavioral plans and strategies.
Evaluated the effectiveness of implemented interventions regularly, making necessary adjustments to optimize patient outcomes.
Contributed to a positive therapeutic environment by establishing rapport with patients and their families.
Keep units clean, taking out linens and trash regularly
Guiding patients to groups, activities and meals outside of the units
Recovery Technician/Staffing Coordinator
Northpoint Recovery
03.2021 - 01.2024
Help patients guide their way toward recovery
Run several groups
Chart group notes
Talk with patients and de escalate arising situations
Rounds and checks on patients every 15 minutes
Worked on staffing and scheduling using Homebase and Excel spreadsheets
Interviewed candidates and helped with deciding on new hires
Helped DON with NEO tasks
Attended flash meetings and assisted DON with multiple tasks
Outdoor Supervisor
Bridge House ready to work
05.2020 - 03.2021
Supervise crews
Talk to clients about recovery
Report to point of contact on job site
Delegate tasks
Talk to case managers about clients and to learn
Check emails and read com logs
Multi-task.
Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Scheduler/Dispatcher
Superior Cleaning Service's
03.2019 - 03.2020
Scheduled new home cleaning for north and south division
Worked in Excel, Quickbooks and Word
Answered emails, phone calls and texts
Performed well under stress with time sensitive tasks
Excelled at multitasking.
Quality Management/Customer Service
Shelly's Garden Country
03.2018 - 12.2019
Inspected plant materials as they were delivered
Care and maintenance of plants
Assisted customers with design placement and choices
Merchandised products and cashiered
Led my teammates to get daily tasks done on time.
Education
No Degree - Completed 3 Prerequisites Towards Nursing Program
Aims Community College
Greeley, CO
08.2023
No Degree - Certified Nursing Assistant
Aims Community College
Greeley, CO
06.2023
GED -
Front Range Community College
Westminster, CO
10.2013
Skills
Strong interpersonal skills
Schedule management
Key relationship development
Documentation expertise
Record keeping proficiency
Up-selling techniques
Leadership
Quick learner
Emotional Regulation
Dual Diagnosis Treatment
Mental Health Support
Individualized Treatment Planning
Timeline
Behavior Health Assistant
Johnstown Heights Behavioral Health
04.2024 - Current
Recovery Technician/Staffing Coordinator
Northpoint Recovery
03.2021 - 01.2024
Outdoor Supervisor
Bridge House ready to work
05.2020 - 03.2021
Scheduler/Dispatcher
Superior Cleaning Service's
03.2019 - 03.2020
Quality Management/Customer Service
Shelly's Garden Country
03.2018 - 12.2019
No Degree - Completed 3 Prerequisites Towards Nursing Program
Aims Community College
No Degree - Certified Nursing Assistant
Aims Community College
GED -
Front Range Community College
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