Anna Buccilli
Saint Clair Shores
Summary
Motivated professional with experience in leading classes and developing customized exercise plans. Successful at motivating clients to reach fitness goals through comprehensive approach to health and wellness. Possess strong knowledge of proper nutrition and exercise techniques. Reliable Attendant highly effective at managing multiple simultaneous tasks in busy environments. Keeps supplies stocked, areas cleared and hazards eliminated. Offering 10 years of experience in the health and fitness industry.
Overview
9
9
years of professional experience
Work History
Peloton Expert
Peloton
10.2023 - Current
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
Distance Patient Coordinator
The Nutritional Healing Center Of Ann Arbor
12.2021 - 10.2023
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Improved office operations by automating client correspondence, record tracking and data communications.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Managed over 50+ patients daily
- Explained upcoming treatment preparation, instructions, and other facts to patients.
Group Fitness Trainer
LifeTime Fitness
06.2015 - 03.2023
- Managed group fitness classes of up to 50 members.
- Created structured and innovative fitness programs to be executed in small to large group atmospheres.
- Demonstrated modified routines with regressions and progressions to meet diverse fitness levels.
Private Nanny
Private Care
04.2020 - 12.2021
- Built positive and nurturing environments to support child social and emotional growth.
- Prepared healthy, age-appropriate snacks and meals.
- Monitored schedules to maintain sleeping, eating and school schedules for children.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
Bartender
WaterMark Bar And Grille
09.2020 - 09.2021
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
Member Services Assistant Manager
Lifetime Athletic Club
05.2015 - 03.2020
- Learned internal systems and related service role duties to provide skilled team backup in handling customer demands.
- Assisted in recruiting, hiring and training of team members.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Promoted positive customer experience through day-to-day supervision and management of LifeTime's facility.
- Managed a team of 20+ employees and created schedules
- Provided sales and customer service assistance to walk-in traffic
- Maximized customer retention by resolving issues quickly
Education
N.D. - Naturopathic Medicine
Trinity School of Natural Health
Online05.2024
High School Diploma -
Chippewa Valley High School
Clinton Township, MI06.2013
Skills
- Excellent Customer Support
- Sales
- Communication
- Speech Clarity
- Guest Satisfaction
- Strong Work Ethic
Timeline
Peloton Expert
Peloton
10.2023 - Current
Distance Patient Coordinator
The Nutritional Healing Center Of Ann Arbor
12.2021 - 10.2023
Bartender
WaterMark Bar And Grille
09.2020 - 09.2021
Private Nanny
Private Care
04.2020 - 12.2021
Group Fitness Trainer
LifeTime Fitness
06.2015 - 03.2023
Member Services Assistant Manager
Lifetime Athletic Club
05.2015 - 03.2020
N.D. - Naturopathic Medicine
Trinity School of Natural Health
High School Diploma -
Chippewa Valley High School