ANNA BUTTERFIELD
Brooklyn,NY
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking additional Administrative experience.
Overview
42
42
years of professional experience
1
1
Certification
Work History
Associate Staff Analyst
New York City Department of Social Services
New York, NY
01.1987 - Current
- Performed in-depth analysis to help solve diverse problems with program implementation and operations.
- Trained end-users in best practices to minimize errors and protect key data.
- Facilitated oversight of business operations and transactions to meet regulatory compliance.
- Collected, organized and input information into digital database.
Administrative Staff Analyst
New York City Department of Social Services
New York, NY
08.1999 - 08.2016
- Responded to inquiries for information from internal teammates and external requestors.
- Increased overall efficiency of standard practices through design and development of improved forms and expedited procedures.
- Reviewed laws, regulations and other information to develop focused solutions.
- Collaborated with other agencies such as NYS Medicaid Program and NYC Office of Legal Affairs to achieve goals.
Voucher Examiner
United States Department of Defense
New York, NY
01.1984 - 12.1986
- Resolved vendor and employee inquiries about invoices and purchases quickly through research.
- Verified vendor accounts by reviewing documentation, rectifying issues and contacting account holders.
- Reviewed vendor invoices and expense reports, identifying discrepancies.
Education
Bachelor of Science - Criminal Justice Administration
John Jay College of Criminal Justice of The City University of New York
New York, NY06.1986
Skills
- Active listening
- Analytical
- Communication
- Collaboration
- Organizational skills
- Conflict resolution
Certification
- Computer Networking, Google/ - 2021
Timeline
Administrative Staff Analyst
New York City Department of Social Services
08.1999 - 08.2016
Associate Staff Analyst
New York City Department of Social Services
01.1987 - Current
Voucher Examiner
United States Department of Defense
01.1984 - 12.1986
Bachelor of Science - Criminal Justice Administration
John Jay College of Criminal Justice of The City University of New York