Summary
Overview
Work History
Education
Skills
Timeline
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Anna Byrnes

Redfield,IA

Summary

Dynamic and detail-oriented professional with experience at The Rusty Duck, excelling in order taking and stress management. Proven ability to enhance customer satisfaction through effective communication and problem-solving. Skilled in food presentation and maintaining cleanliness, consistently delivering exceptional service in fast-paced environments. From experience within customer service, able to manage personal and team responsibilities.

Overview

4
4
years of professional experience

Work History

Restaurant Waitress

The Rusty Duck
11.2024 - 08.2025
  • Balanced multiple responsibilities simultaneously, managing order-taking, drink refills, and general guest inquiries effectively.
  • Participated in dining room sidework such as refilling condiment bottles, preparing menus and arranging silverware packages.
  • Completed credit payments via card processing systems.
  • Enhanced customers experiences with personality, answering and asking questions, and showing up when needed.
  • Built my own character with social skills, lessons learned, time management, and movement within the brain and body.
  • Adhered to strict hygiene standards when handling food items and setting tables according to restaurant guidelines.
  • Handled high-pressure situations gracefully, addressing customer concerns professionally and promptly.

Movie Theatre Clerk

Stuart Fremont Theatre
02.2022 - 08.2025


  • Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
  • Improved customer satisfaction by promptly answering inquiries and providing accurate information.
  • Managed incoming calls professionally, directing callers and taking detailed messages when necessary.
  • Managed stocking inventory and working with food items, as well as kept the building tidy and clean.
  • Mostly worked alone, managed fast-pace and busy moments, and solved problems.
  • Worked responsibly with money, closed the register.

Pool House

Stuart Aquatic Center
06.2021 - 08.2024
  • Self-motivated, become strongly influenced with personal responsibility, worked effectively in fast-paced environments.
  • Skilled at working independently and together as a team.
  • Worked responsibly with money, adapted to using a register.
  • Learned social skills, and learned to ask questions.
  • Managed time efficiently in order to complete all tasks within deadlines.

Music Teacher's Assistant

Decter Elementary
09.2023 - 05.2024
  • Collaborated with the music teacher to create performance opportunities for students, showcasing their talents and fostering a sense of accomplishment.
  • Helped creatively with projects within the classroom.
  • Performed a song on the guitar with the students in a concert.

Education

General Studies

Des Moines Area Community College
Ankeny, IA

High School Diploma -

West Central Valley High School
Stuart, IA
05-2024

Skills

  • Order taking
  • Memory retention
  • Food presentation
  • Cleanliness
  • Money handling
  • Foodservice logistics
  • Artistic
  • Stress management
  • Handling complaints

Timeline

Restaurant Waitress

The Rusty Duck
11.2024 - 08.2025

Music Teacher's Assistant

Decter Elementary
09.2023 - 05.2024

Movie Theatre Clerk

Stuart Fremont Theatre
02.2022 - 08.2025

Pool House

Stuart Aquatic Center
06.2021 - 08.2024

General Studies

Des Moines Area Community College

High School Diploma -

West Central Valley High School

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Anna Byrnes