Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Anna Canedo

Summary

Dynamic professional with strong problem-solving and customer service skills. Exceptional multitasker known for effective team collaboration and interpersonal finesse. Proficient in social media, active listening, and telephone etiquette. Detail-oriented with a knack for decision-making and time management. Committed to delivering high-quality service and continuous improvement.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Sales Account Manager

92.5 Happy Radio and 96 Country
02.2024 - 05.2024
  • Increased sales revenue by identifying and pursuing new business opportunities.
  • Negotiated prices, terms of sale, and service agreements.
  • Anticipated clients' needs by staying in touch on regular basis.
  • Implemented effective sales strategies to expand market share within the assigned territory.
  • Recorded and edited high-quality interviews and audio clips for broadcast.
  • Attended promotional events to create station awareness and build listener reach.

Coffee Barista

Jackson St. Coffee And Market
09.2022 - 02.2024
  • Enhanced customer satisfaction by crafting high-quality coffee beverages and providing exceptional service.
  • Collaborated with team members to deliver timely and accurate orders during peak hours.
  • Assisted in inventory management, reducing waste and optimizing stock levels for daily operations.
  • Provided personalized recommendations based on customer preferences, fostering loyalty and repeat business.
  • Handled cash transactions accurately, maintaining accountability for daily register balances.
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.

Substitute Teacher

El Campo Independent School District
01.2023 - 05.2023
  • Increased student comprehension by utilizing differentiated instruction methods tailored to individual learning styles.
  • Enhanced classroom management by implementing positive reinforcement strategies and maintaining clear expectations for behavior.
  • Maintained accurate records of student attendance, grades, and progress reports, ensuring timely submission to administration for reporting purposes.
  • Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
  • Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.

Portrait Photographer

Self-employed
08.2017 - 12.2018
  • Built a loyal customer base through effective marketing strategies and word-of-mouth referrals, resulting in repeat business.
  • Developed strong relationships with clients, ensuring their comfort and ease during portrait sessions.
  • Streamlined the editing process by utilizing advanced software tools for efficient post-production work.
  • Delivered outstanding customer service, addressing any concerns or questions promptly and professionally.
  • Established a strong online presence through social media platforms, website updates, and blogging efforts – driving increased traffic and inquiries.

Education

Bachelor of Arts - English

University of Houston - Victoria
Victoria, TX
08.2023

Associate of Arts - General Studies

Wharton County Junior College
Wharton, TX
2017

High School Diploma -

El Campo High School
06.2014

Skills

  • Strong Problem Solver
  • Customer Service-Oriented
  • Multitasking Abilities
  • Team Collaboration
  • Interpersonal Skills
  • Social Media Savvy
  • Active Listening
  • Telephone Etiquette
  • Attention to Detail
  • Decision Making
  • Time Management
  • Computer Skills

Accomplishments

• President's List [Spring 2020]

• President's List [Fall 2020]

• Dean's List [Fall 2021]

• President's List [Spring 2022]

• President's List [Fall 2022]

• 3.7 GPA

• Relevant Coursework: Texas Teacher Certification Program for Secondary Teaching

Certification

• Dyslexia Training

• Substance Abuse Training

• Youth Suicide Prevention Training

• Mental Health Training

Languages

English
Native or Bilingual

Timeline

Sales Account Manager

92.5 Happy Radio and 96 Country
02.2024 - 05.2024

Substitute Teacher

El Campo Independent School District
01.2023 - 05.2023

Coffee Barista

Jackson St. Coffee And Market
09.2022 - 02.2024

Portrait Photographer

Self-employed
08.2017 - 12.2018

Bachelor of Arts - English

University of Houston - Victoria

Associate of Arts - General Studies

Wharton County Junior College

High School Diploma -

El Campo High School

• Dyslexia Training

• Substance Abuse Training

• Youth Suicide Prevention Training

• Mental Health Training

Anna Canedo