Anna Chamberland
Ellington,CT
Summary
Positive and diligent, professional effective at promoting resident satisfaction by address concerns, spearheading repairs and implementing updates to enhance properties. Talented business manager with demonstrated operational and leadership skills. Offering experience paired with goal-oriented and performance-minded approach.
Overview
4
4
years of professional experience
Work History
Apartment Leasing Agent
Trio Properties LLC
04.2023 - Current
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
- Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
- Collected monthly rent payments and other fees, always properly recording, and processing money.
- Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local, and federal housing requirements.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Greeted clients, showed apartments, and prepared leases.
- Conducted property showings to highlight features, answer questions, and redirect concerns to close contracts.
- Registered clients on database to enable tracking history and maintain updated records.
- Distributed flyers to raise awareness of properties and attract more tenants.
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
- Responded to Common Area Maintenance (CAM) inquiries.
- Planned special events such as lotteries, dedications and project tours.
- Kept properties in compliance with local, state and federal regulations.
- Investigated property owners and researched current mineral rights details by reviewing hardcopy and digitized records.
Preschool Assistant Teacher
Scotty's Kiddie Corner
08.2022 - 11.2022
- Supervised children during in-classroom activities and on playground.
- Engaged and entertained children through recreational and educational activities.
- Interacted with children one-on-one and in small groups to enhance and support learning activities.
- Maintained classrooms by disinfecting and sterilizing surfaces and toys.
- Organized snack time and nap hours.
- Assisted teacher by developing lesson plans to meet educational goals for each child.
- Communicated with parents to inform about child's progress and classroom behavior.
- Supported children's social and emotional development by encouraging understanding of others and positive self-concepts.
- Encouraged children to interact with each other and participate in group activities.
- Prepared for lessons by gathering educational materials and setting up equipment.
- Assessed student performance to evaluate progress and development.
- Established positive relationships with students and families.
- Monitored classroom to verify safe and secure environment.
- Utilized creative teaching strategies to engage students in classroom.
- Developed and implemented behavior management plans.
Lifeguard and Boating Instructor
YMCA
06.2019 - 05.2022
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
- Monitored safety of guests in and around swimming pool.
- Responded to emergency situations in a timely, efficient manner.
- Demonstrated rescue techniques and provided first aid in emergency situations.
- Performed regular maintenance of pool equipment and life-saving equipment to keep in good working order.
- Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
- Administered CPR and first-aid following best practices.
- Trained new lifeguards on safety procedures and protocol.
- Entered water immediately to pull struggling swimmers to safety.
- Sampled pool water to check chemical levels prior to starting swimming instruction.
- Gave private lessons to special needs students and taught floating techniques and treading water.
- Earned Water Safety Instructor certification and managed beachfront safety.
Cashire
Stop And Shop Supermarket
09.2019 - 05.2021
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Tallied cash drawer at beginning and end of each work shift.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Handled cash with high accuracy and took care to check bills for fraud.
Education
Bachelor of Arts - Sociologyand Criminal Justice
Southern Connecticut State University
New Haven, CT05.2023
Skills
- Contractual Obligations
- Terms Explanation and Enforcement
- Public Relations
- Survey Design and Development
- Brand Development
- Multi-Media Communication
- Digital Media
- Reading Comprehension
- Developing Presentations and Reports
- Data and Trend Forecasting
- Corporate Communications
- Managing Multiple Tasks
- Strategy Implementation
- Brand Image Alignment
- Corporate Events Planning
- Speech Writing and Messaging
Timeline
Apartment Leasing Agent
Trio Properties LLC
04.2023 - Current
Preschool Assistant Teacher
Scotty's Kiddie Corner
08.2022 - 11.2022
Cashire
Stop And Shop Supermarket
09.2019 - 05.2021
Lifeguard and Boating Instructor
YMCA
06.2019 - 05.2022
Bachelor of Arts - Sociologyand Criminal Justice
Southern Connecticut State University
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