Great team player comfortable thriving in competitive, fast-paced environments. Polished in handling direct customer inquiries, implementing customer service policies and executing financial responsibilities.
Overview
3
3
years of post-secondary education
3
3
years of professional experience
Work History
Shift Supervisor
CVS Pharmacy
Santa Monica, CA
11.2020 - 03.2021
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
Applied security, safety and loss prevention strategies during shifts.
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Responded to and resolved customer questions and concerns.
Completed store opening and closing procedures, including counting registers and checking products.
Evaluated employee skills and knowledge regularly, providing hands-on training and mentoring to individuals with lagging skills.
Helped store management meet standards of service and quality in daily operations.
Sales Associate
CVS Pharmacy
Santa Monica, CA
12.2019 - 11.2020
Engaged with customers to effectively build rapport and lasting relationships.
Prepared merchandise for sales floor by pricing or tagging.
Educated customers on promotions to enhance sales.
Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
Answered questions about store policies and concerns to support positive customer experiences.
Locker Room Attendant
The City Of Los Angeles, Recreation And Parks
Los Angeles, CA
06.2017 - 08.2019
Assisted in maintaining safe work environment for team members and guests through visual inspection of common areas during shift.
Handled hazardous cleaning supplies to remove dirt, dust, grease and film from surfaces according to proper procedures and labeling.
Complied with pool policies and procedures and offered suggestions to staff to maximize safety awareness.
Met regulatory compliance for safety procedures to enhance lifesaving skills.
VP OF CREATIVE DEVELOPMENT/Lead Copywriter at Critical Content/SK Global GroupVP OF CREATIVE DEVELOPMENT/Lead Copywriter at Critical Content/SK Global Group