Music production
Anna Clements
Shift Supervisor Manager
Los Angeles,CA
Summary
Great team player comfortable thriving in competitive, fast-paced environments. Polished in handling direct customer inquiries, implementing customer service policies and executing financial responsibilities.
Overview
3
3
years of post-secondary education
3
3
years of professional experience
Work History
Shift Supervisor
CVS Pharmacy
Santa Monica, CA
11.2020 - 03.2021
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
- Applied security, safety and loss prevention strategies during shifts.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Responded to and resolved customer questions and concerns.
- Completed store opening and closing procedures, including counting registers and checking products.
- Evaluated employee skills and knowledge regularly, providing hands-on training and mentoring to individuals with lagging skills.
- Helped store management meet standards of service and quality in daily operations.
Sales Associate
CVS Pharmacy
Santa Monica, CA
12.2019 - 11.2020
- Engaged with customers to effectively build rapport and lasting relationships.
- Prepared merchandise for sales floor by pricing or tagging.
- Educated customers on promotions to enhance sales.
- Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
- Answered questions about store policies and concerns to support positive customer experiences.
Locker Room Attendant
The City Of Los Angeles, Recreation And Parks
Los Angeles, CA
06.2017 - 08.2019
- Assisted in maintaining safe work environment for team members and guests through visual inspection of common areas during shift.
- Handled hazardous cleaning supplies to remove dirt, dust, grease and film from surfaces according to proper procedures and labeling.
- Complied with pool policies and procedures and offered suggestions to staff to maximize safety awareness.
- Met regulatory compliance for safety procedures to enhance lifesaving skills.
Education
High School Diploma -
Palisades Charter High School
Pacific Palisades, CA 08.2016 - 06.2019
Skills
Excellent work ethic
Customer service
Interests
Song writing
Timeline
Shift Supervisor
CVS Pharmacy
11.2020 - 03.2021
Sales Associate
CVS Pharmacy
12.2019 - 11.2020
Locker Room Attendant
The City Of Los Angeles, Recreation And Parks
06.2017 - 08.2019
High School Diploma -
Palisades Charter High School
08.2016 - 06.2019