Anna Cooper
Clermont,FL
Summary
Experienced with leading recruitment strategies and managing high-performing teams. Utilizes effective candidate sourcing techniques to meet organizational goals. Track record of building strong relationships and ensuring seamless recruitment processes.
Overview
9
9
years of professional experience
Work History
Human Resources and Recruiting Manager
Scribekick
Glen Allen, VA
10.2025 - Current
- Streamlined onboarding processes, contributing to improved employee acclimatization and satisfaction. Enhanced recruitment strategy effectiveness by optimizing communication with platform representatives. Strengthened compliance adherence through proactive policy updates and enforcement.
Quality Improvement Manager
Scribekick
Glen Allen, VA
02.2024 - 10.2025
- Achieved enhanced operational efficiency by optimizing company-wide processes through effective team collaboration. Strengthened vendor and client relationships through proactive communication strategies. Executed projects that significantly reduced trainer check-in processes and unbillable hours, leading to more efficient training operations.
- Achieved compliance with quality programs through collaboration with client service specialists. Improved quality initiatives based on comprehensive analysis of audit scores and stakeholder feedback. Increased note quality scores by 10% (about 90% overall score).
- Maintained strong client relations and operational efficiency during the director's leave, facilitating goal attainment and budget adherence.
Social Media Coordinator
Focus 4 Septic
Bushnell, FL
11.2023 - 02.2024
- Directed filming and editing of on-site job videos for various social media channels, including Facebook, Instagram, and TikTok. Developed and implemented advertising campaigns to boost engagement and reach. Expert in utilizing CapCut and Procreate for content creation.
- Assisted in managing marketing campaign advertisements and supported the maintenance of all social media pages. Aided in navigating Meta Business Suite for effective campaign management.
Chief Scribe/Scribe Manager
Robin Healthcare
Berkeley, CA
02.2022 - 09.2023
- Enhanced scribe performance and note quality through effective management of multiple teams across four specialized clinics. Improved client satisfaction by maintaining open communication through email and conducting regular strategy meetings with internal teams. Facilitated a successful enterprise software upgrade, contributing to operational efficiency. Implemented a quality program that elevated service standards. Leveraged expertise in Barracuda, Salesforce, Microsoft Office Suite, and Google Workspace to streamline operations. Optimized EMR system utilization across platforms including eClinicalWorks, Allscripts, Athena, Greenway, and Exscribe.
Remote Medical Scribe
Robin Healthcare
Berkeley, CA
06.2021 - 02.2022
- Achieved efficient documentation of SOAP notes through advanced AI technology while working remotely. Enhanced proficiency in various EMR systems to facilitate accurate coding and billing processes.
Resort Recreation Associate
Holiday Inn Club Vacations-Orange Lake Resort
Kissimmee, FL
07.2017 - 09.2020
- Oversaw customer interactions in arcade and convenience store environments. Managed cash register operations and reconciled transactions. Coordinated inventory processes and ensured product availability. Supervised game maintenance and technical troubleshooting. Leveraged computer software to enhance operational efficiency.
Education
Bachelor's Degree - Biological Science
Florida State University
04-2021
High School Diploma - undefined
Ridge Community High School
06-2017
Skills
- Experienced with applicant tracking software
- New employee integration management
- Data-driven recruitment strategies
- Facilitation of leadership training
- Clear and concise communication
- Responsive to evolving challenges
- Focused listening
- Effective time and task management
- Project scope management
- Collaborative partnership development
- Collaborative teamwork
- HIPAA compliance
- Office administration
- Electronic medical records
- Medical terminology
- Medical charting
Timeline
Human Resources and Recruiting Manager
Scribekick
10.2025 - Current
Quality Improvement Manager
Scribekick
02.2024 - 10.2025
Social Media Coordinator
Focus 4 Septic
11.2023 - 02.2024
Chief Scribe/Scribe Manager
Robin Healthcare
02.2022 - 09.2023
Remote Medical Scribe
Robin Healthcare
06.2021 - 02.2022
Resort Recreation Associate
Holiday Inn Club Vacations-Orange Lake Resort
07.2017 - 09.2020
High School Diploma - undefined
Ridge Community High School
Bachelor's Degree - Biological Science
Florida State University