Anna Curtis
Amory,MS
Summary
Adaptable caregiver and previous student with a solid foundation in technical skills, including programming and cybersecurity. Known for building positive relationships and effectively managing multiple priorities, ready to leverage expertise in fostering teamwork and operational improvements. Dedicated professional with strong customer service and problem-solving skills. Experienced in resolving conflicts and enhancing customer loyalty through positive interactions and attention to detail.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Full Time Caregiver
Stay At Home Mom
06.2024 - Current
- Implemented comfort measures and conflict resolution techniques to foster positive interactions among children and family members.
- Implemented systems to maintain an orderly household, enhancing efficiency.
- Managed simultaneous tasks and prioritized urgent needs.
Full Time Student
Student
08.2021 - 05.2025
- Developed effective study schedules to improve time management and academic performance.
- Conducted research for projects, ensuring accurate information and adherence to guidelines.
- Collaborated on group projects to complete professional deliverables.
- Collaborated with student organizations to host inclusive social events, fostering sense of community.
Convenience Store Clerk
Brewer Grocery
403 County Road 855, Shannon, MS 38868
02.2019 - 12.2023
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained clean and orderly workstation.
- Built trustful relationships with customers to encourage return visits.
- Trained and mentored new employees on company procedures.
- Resolved customer complaints promptly and professionally to enhance customer loyalty and increase client base.
Sales Associate
Scruggs Farm Lawn and Garden LLC
3575 Tom Watson Drive, Saltillo, MS 38866
10.2018 - 02.2019
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Led sales initiatives that improved customer engagement through personalized service and product recommendations.
- Helped customers with product questions, selections, and purchases.
- Built relationships with customers to encourage repeat business.
Education
Associate of Arts - Business Conc - General Studies
Itawamba Community College
Tupelo, MS05-2025
Associate of Applied Science - Computer Programming Technology
Itawamba Community College
Tupelo, MS 05-2024
High School Diploma -
Shannon High School
Shannon, MS05-2021
Skills
- Customer Service
- C#, HTML, and Visual Basic Programming
- Teamwork and Collaboration
- Cybersecurity
- Microsoft Suite
- Basic Math Competency
- Time Management
- Problem-Solving Skills
- Detail Oriented
- Friendly, Positive Attitude
Certification
- Career Certificate - Computer Programming Tech Certificate
- Cisco Networking Certificate
Timeline
Full Time Caregiver
Stay At Home Mom
06.2024 - Current
Full Time Student
Student
08.2021 - 05.2025
Convenience Store Clerk
Brewer Grocery
02.2019 - 12.2023
Sales Associate
Scruggs Farm Lawn and Garden LLC
10.2018 - 02.2019
Associate of Arts - Business Conc - General Studies
Itawamba Community College
Associate of Applied Science - Computer Programming Technology
Itawamba Community College
High School Diploma -
Shannon High School