N'DEYE SECK
Plano,US
Summary
Dedicated and caring healthcare professional with completed Phlebotomy Technician training and hands-on venipuncture practice. Written certification exam completed; official results pending. Experienced in child supervision, patient support, safety procedures, organization, and bilingual communication in English and French. Motivated, reliable, and eager to begin a career in healthcare and patient care.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Full Time Caregiver
FAMILY MANAGEMENT
London, UK
06.2022 - 08.2026
- Managed full-time childcare responsibilities for multiple children, ensuring safety, well-being, and daily structure.
- Handled high-pressure situations with patience and problem-solving skills in a fast-paced environment.
- Coordinated appointments, transportation, and schedules efficiently.
- Developed strong multitasking and time management skills by balancing household operations, schedules and childcare needs.
Customer Service Associate
SUBWAY
Bradford, UK
01.2019 - 06.2021
- Provided efficient, friendly service to enhance customer experience in high-volume environment
- Professionally resolved customer concerns to maintain satisfaction and loyalty
- Accurately processed cash and card payments to ensure smooth transactions
Customer Service Assistant
DELI GOURMET
Bradford, UK
08.2018 - 03.2019
- Processed orders and returns accurately, ensuring customer satisfaction through efficient use of internal systems and tools.
- Provided bilingual customer service in French and English, enhancing guest experience in fast-paced restaurant environment.
Housekeeping Assistant
RUSKIN HOTEL
East Ham, London, UK
08.2016 - 01.2017
- Maintained cleanliness and organization in guest rooms and public areas.
- Followed safety protocols when handling cleaning chemicals and equipment.
Childcare Assistant
SCHOOL MICHOUN
Toulouse, France
09.2009 - 01.2013
- Managed groups of children in active and structured settings to ensure safety and facilitate learning.
- Supervised children while organizing structured activities to foster engagement and development.
- Monitored children's behavior to encourage and reinforce positive social interactions.
- Collaborated with staff to create engaging educational experiences.
- Maintained accurate records of daily attendance and other related information.
Education
Certificate - Phlebotomy Technician
Phlebotomy Traning Specialists
Frisco, TX 05.2026 - 06.2026
Business & Tourism Management - Bachelor-level coursework
Global Banking School (GBS)
Leeds, UK12-2024
High School Diploma -
Literacy Track
Kinshasa06-2007
Functional Skills Qualification in English - Level 3
Bradford College
UK07-2020
Certificate - Health ,Care And Children
NFCE CACHE Level 1
United Kingdom06-2018
Certificate - Certified Youth Activity Leader CQP
Michoun
FRANCE03-2012
Skills
- Venipuncture
- Patient Care
- Specimen Collection
- Infection Control
- Patient Identification
- Attention to Detail
- Bilingual Communication (English/French)
- Medical Terminology
- Time management
- Customer Service
Affiliations
- Children's Church Volunteer
Supervised children during church activities
Organized age-appropriate activities
Ensured a safe and positive environment
Certification
Phlebotomy Training Specialists, Frisco, TX- Completed June 3, 2026.
- Completed 40-hour Phlebotomy Technician Training Program
- Trained in venipuncture techniques, specimen collection, and patient identification.
- Demonstrated competency in workplace phlebotomy procedures
- Written exam completed; official results pending
- Basic Life Support (BLS)- NHCO, valid though May 2027
• Adult & Pediatric First Aid/CPR/AED-American Red Cross-Valid until April 2028
Additional Certifications
• Stress Management for Early Childhood Professionals-2026
• Child Maltreatment-A guide for child Care Professionals-2026
• Brain Development,SIDS,Abusive Head Trauma ( Shaken Baby Syndrome)-2026
• NCFE CACHE Level 1- Health and Social care 2018
• CQP Animateur periscolaire France 2012
Languages
French
Native or Bilingual
English
Full Professional
Timeline
Certificate - Phlebotomy Technician
Phlebotomy Traning Specialists
05.2026 - 06.2026
Full Time Caregiver
FAMILY MANAGEMENT
06.2022 - 08.2026
Customer Service Associate
SUBWAY
01.2019 - 06.2021
Customer Service Assistant
DELI GOURMET
08.2018 - 03.2019
Housekeeping Assistant
RUSKIN HOTEL
08.2016 - 01.2017
Childcare Assistant
SCHOOL MICHOUN
09.2009 - 01.2013
Business & Tourism Management - Bachelor-level coursework
Global Banking School (GBS)
High School Diploma -
Literacy Track
Functional Skills Qualification in English - Level 3
Bradford College
Certificate - Health ,Care And Children
NFCE CACHE Level 1
Certificate - Certified Youth Activity Leader CQP
Michoun
References
Dr Maxwell Olokundun Program Leader, Blackpool and flyde college university centre Email:MOlokundun@globalbanking.ac.uk
Phone: 07460 831373
Mrs Amandine Ouahrich School Director France
Email:amandine.ouahnich@laposte.net
Phone: 0675772514