ANNA D'ALESSANDRO
Madison,WI
Summary
Driven student and professional passionate about literature, communications, media, child development and family functioning, and current world issues. A creative with experience in customer service, childcare, and journalism.
Overview
7
7
years of professional experience
Work History
Guest Advocate
Target
07.2023 - Current
- Assessed guest concerns and provided timely solutions to maximize guest satisfaction
- Supervised self-checkout operations, conducted returns, and operated checklanes while assisting guests with questions, payment processing, and more
- Received salary increases after showing strong performance
News Associate Editor
Badger Herald
Madison, WI
09.2025 - 09.2025
- Wrote, edited, and published digital and print articles
- Facilitated interviews with sources
- Collaborated with editors and publishers
- Pitched ideas for upcoming digital and print articles based on current local events
Babysitter/Nanny
Local Families
Orono, MN
08.2021 - 08.2025
- Supervised children, prepared meals, drove children to activities
- Managed schedules to guarantee on-time arrival at daily activities
- Worked consistently for a single client for four years in addition to other clients
- Communicated effectively with parents
Mentor/Volunteer
Orono School District (SPARKS Program)
Orono, MN
01.2024 - 05.2025
- Assisted with homework, managed behavioral issues, helped guide activities
- Obtained hands-on experience in childcare
Beta Reader
The Spun Yarn
01.2019 - 01.2022
- Read unfinished manuscripts written by aspiring authors and provided in-depth feedback
- Helped authors curate knowledge of their target audience
- Worked remotely from home
Education
Bachelor of Science - Human Development & Family Studies
University of Wisconsin-Madison
05-2029
Skills
- Computer: Excel (advanced), Word (advanced), Stata (intermediate)
- Graphic Design: Canva (intermediate)
- Language: Chinese (basic-intermediate)
- Soft skills: teamwork, communication, attention to detail, flexibility, empathy, cultural competence
Timeline
News Associate Editor
Badger Herald
09.2025 - 09.2025
Mentor/Volunteer
Orono School District (SPARKS Program)
01.2024 - 05.2025
Guest Advocate
Target
07.2023 - Current
Babysitter/Nanny
Local Families
08.2021 - 08.2025
Beta Reader
The Spun Yarn
01.2019 - 01.2022
Bachelor of Science - Human Development & Family Studies
University of Wisconsin-Madison