Anna Davidson
Floyds Knobs,IN
Summary
Dynamic Team Leader with a proven track record in managing teams and enhancing customer satisfaction. Recognized for excellent communication, effective problem-solving, and organizational skills, contributing to a positive work environment and improved team performance.
Overview
3
3
years of professional experience
Work History
Team Leader Manager
Chick-fil-A
New Albany, Indiana
08.2022 - 10.2025
- Acknowledged and rewarded team and individual achievements, which boosted morale and motivation.
- Collaborated with upper management and HR to resolve employee conflicts and implement disciplinary actions, fostering a positive work environment.
- Resolving escalated customer complaints promptly, providing excellent customer satisfaction.
- Managed catering orders and customer inquiries, ensuring timely fulfillment and resolution of refunds.
- Monitoring food safety practices to ensure compliance with health regulations.
- Handled cash draws and deposited nightly collections.
Education
High School Diploma -
Floyd Central Highschool
Floyds Knobs, IN06.2025
Bachelor of Science - Pre-Nursing
Indiana University, Southeast
New Albany, INSkills
- Management experience
- Coaching and training others to pursue excellence
- Outstanding customer service
- Effective and efficient problem-solving skills
- Multitasking under pressure
- Organizational skills
- Excellent written and verbal communication skills
- SERV safe certified
Affiliations
Volunteer, Harvest Homecoming booth- New Albany, IN (2019-Present)
Timeline
Team Leader Manager
Chick-fil-A
08.2022 - 10.2025
High School Diploma -
Floyd Central Highschool
Bachelor of Science - Pre-Nursing
Indiana University, Southeast