Anna Day
Portland,Maine
Summary
Experienced, motivated and friendly individual with 17+ years in service industry. Im an easy going peoples person who gets along well with anyone. I am readable, flexible, professional and above all love music, connection and our community here in portland!
Overview
20
20
years of professional experience
1
1
Certification
Work History
FOH Manager, Bartender
Blyth and Burrows
Portland, ME
11.2020 - 12.2025
- Managed daily front-of-house operations and staff scheduling.
- Trained and supervised staff
- Mentored and created a environment for growth and education for staff
- High volume summers seasons to slow local focused off seasons behind the bar
- References-
- Mathew Sherwood 207-653-6234
- Josh Miranda 207-318-7815
Bar Manager
E3 Chophouse
Steamboat Springs, CO
01.2019 - 01.2020
- Trained and mentored bar staff.
- Organized and maintained weekly inventory and ordering.
- Created comprehensive SOP’s and created a thorough list of daily and weekly cleaning procedures.
- Created new and original cocktail recipes
- Assisted in end of day reports, cash handling and menu development.
- Fast paced fine dining Steakhouse with high standard of service
- Created engaging promotions to enhance guest experience and increase sales.
- Managed daily bar operations ensuring smooth service and customer satisfaction.
Manager
Santa Fe Bar & Grille
Santa Fe, NM
01.2019 - 01.2020
- Managed FOH throughout busy lunch and dinner services, prepared daily special menus
- Trained FOH employees
- Handled deposits and daily accounting.
Lead Bartender
Low Country Kitchen
Steamboat Springs, CO
01.2014 - 01.2019
- Created original cocktail menus to pair with our chefs menus to created a low waste restaurant program
- Fast paced, highly localized bar
Server, Bartender
The Bear River, Four Points Fine Dining
Steamboat Springs, CO
01.2014 - 01.2019
- Continued to fine tune my serving abilities and customer service skills in an high volume and elevated environment.
- Four Points honed my fine dining skills. We delivered a top tier, 5 course dining experience with fine wine and cocktail pairings.
- Extreme attention to detail, timing, food and spirit pairings and customer service excellence.
- The Bear River was a extremely fast paced mountain lodge at the base of the Gondola @ Steamboat Resort where I personally was responsible for elevated customer service for 80-100 guests a shift.
- Worked 20-30 mountain sponsered concerts and music events a season, high volume, high altitude, good vibes while mainting proper safety and servering regulations
Bartender
Totemoffs @ Ski Santa Fe, Santa Fe Opera House
01.2010 - 01.2014
- At Santa Fe Opera House I learned the ins and outs of more refined bar service, elevated cocktail curation, and the importance of overall presentation.
- Got my start behind the bar. Totemoffs was a fast paced mountain bar where I learned all of the basic cocktails and building skills.
- Tended bar for 50 plus music events throughout the season and managed large crowds
Hostess, Server, Shift lead
Santa Fe Bar & Grille, San Francisco St Bar and Grill
Santa Fe, NM
01.2006 - 01.2013
- Got my start in the industry working under my father in his two restaurants.
- Moved my way through many of the FOH positions and was trained by many experienced industry professionals.
- Family Restaurant
Education
High School Diploma -
Saint Michael's High
Santa Fe, New MexicoAA - Outdoor Education w/ Emphasis in PSY
Colorado Mountain College
Steamboat Springs, ColoradoSkills
- Communication
- Customer service
- Leadership
- High volume flow
- Cocktail Curation
- Calm under preasure
- Teamwork
- Adaptability
- Friendlines
Certification
- Tips certified
References
References available upon request.
Timeline
FOH Manager, Bartender
Blyth and Burrows
11.2020 - 12.2025
Bar Manager
E3 Chophouse
01.2019 - 01.2020
Manager
Santa Fe Bar & Grille
01.2019 - 01.2020
Lead Bartender
Low Country Kitchen
01.2014 - 01.2019
Server, Bartender
The Bear River, Four Points Fine Dining
01.2014 - 01.2019
Bartender
Totemoffs @ Ski Santa Fe, Santa Fe Opera House
01.2010 - 01.2014
Hostess, Server, Shift lead
Santa Fe Bar & Grille, San Francisco St Bar and Grill
01.2006 - 01.2013
High School Diploma -
Saint Michael's High
AA - Outdoor Education w/ Emphasis in PSY
Colorado Mountain College