Jared W. Bertrand
New Orleans,La.
Summary
Diligent team member with solid background in providing excellent customer service and ensuring guest satisfaction. Proven ability to handle high-pressure environments and deliver consistent performance. Demonstrated proficiency in multi-tasking and effective communication.
Overview
13
13
years of professional experience
Work History
Waiter/Bartender/Captain/FOH Manager
Ruzzuto’s Restaurante
06.2017 - Current
- Interacting with and employees and customers within the restaurant industry
- Worked my way up to lead Waiter/Bartender
- Excelled in wine pairing promotions
- Took part in all wine and food promotional training
Waiter/Bartender
Rock N Sake
01.2017 - 06.2017
- Interacting with and employees and customers within the restaurant industry
Waiter/Bartender
Tony Angelo's Italian Ristorante
08.2014 - 12.2016
- Interacting with and employees and customers within the restaurant industry
- Worked in almost every capacity in restaurants of various sizes
Sales Associate
Monterey Marketing NOLA
04.2014 - 08.2014
- Responsible for selling AT&T Uverse bundled solutions
Lead Sterile Processing Technician
Integrated Medical Systems
05.2012 - 04.2014
- Responsible for continuous workflow of 8 workers to maintain quotas
Sterile Processing Technician
Integrated Medical Systems
10.2011 - 05.2012
- Responsible for preparing and sterilizing surgical trays
- Exceeded required number of trays per hour with less than 1% error
Education
Bachelor of Science - Biology
University of New Orleans
05.2010
Ridgewood Preparatory School
05.2005
Skills
- Analysis
- Communication
- Teamwork
- Interpersonal Skills
- Organizational Skills
- Attention to detail
- Customer service
- Time management
- Strong multitasking
- Professional appearance
Accomplishments
- Selected to serve notable VIP guests for major private events.
- Improved team productivity with morale-boosting incentives.
- Consistently rated "excellent" in customer surveys regarding server friendliness, promptness and attentiveness.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
Waiter/Bartender/Captain/FOH Manager
Ruzzuto’s Restaurante
06.2017 - Current
Waiter/Bartender
Rock N Sake
01.2017 - 06.2017
Waiter/Bartender
Tony Angelo's Italian Ristorante
08.2014 - 12.2016
Sales Associate
Monterey Marketing NOLA
04.2014 - 08.2014
Lead Sterile Processing Technician
Integrated Medical Systems
05.2012 - 04.2014
Sterile Processing Technician
Integrated Medical Systems
10.2011 - 05.2012
Ridgewood Preparatory School
Bachelor of Science - Biology
University of New Orleans
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