Professional Summary
Overview
Work History
Education
Skills
Interests
Timeline
Customer service/cashier

anna dean

Taher
Belgium,WI
36
years of professional experience

Dedicated professional with extensive experience in food preparation and safety. Recognized for attention to detail and ability to maintain cleanliness, contributing to a productive kitchen environment while enhancing overall customer satisfaction.

Work History

Kitchen Staff Member

2 Years 10 Months
Taher | 10.2023 - Current

Maintained cleanliness of kitchen and food preparation areas to ensure health compliance.

  • Assisted in inventory management by tracking stock levels and reporting shortages.
  • Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Contributed to positive workplace culture through strong teamwork, open communication, and a commitment to excellence.
  • Followed proper handling and sanitation procedures to comply with food safety standards and protocols.

Elderly Caregiver

4 Years 5 Months
Visiting Angels | 01.2015 - 06.2019
  • Developed personalized care plans based on client needs and preferences, improving overall satisfaction.
  • Assisted clients in maintaining a safe and clean living environment, promoting health and well-being.
  • Enhanced elderly residents'' quality of life by providing compassionate care and assistance with daily activities.
  • Trained new caregivers on best practices for elderly care and safety protocols, enhancing team effectiveness.
  • Observed health status of clients to report changes and unusual occurrences to appropriate medical personnel.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Prepared nutritious meals tailored to individual dietary requirements for elderly clients while considering their preferences.
  • Conducted regular home safety checks to identify potential hazards ensuring a secure environment for the elderly.
  • Implemented cognitive stimulation techniques like puzzles or memory games helping slow down cognitive decline in senior clients.
  • Ensured timely completion of errands for clients, including grocery shopping, appointments, and personal affairs management.

Elderly Caregiver

4 Years 8 Months
Cindy Gralton Llc | 08.2014 - 04.2019
  • Developed personalized care plans based on client needs and preferences, improving overall satisfaction.
  • Assisted clients with daily living activities, promoting independence and enhancing quality of life.
  • Provided companionship and emotional support to clients, fostering a positive environment.
  • Offered companionship and kindness to elderly patients.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Maintained clean, safe, and well-organized patient environment.
  • Provided emotional support to seniors, fostering positive relationships and enhancing their overall mental health.
  • Assisted disabled clients to support independence and well-being.
  • Increased client satisfaction by offering companionship and engaging in meaningful conversations throughout the day.
  • Responded promptly to emergency situations, providing first aid treatment when necessary and alerting medical personnel if required.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Supported seniors during nighttime hours by providing assistance and comfort, ensuring a restful night''s sleep.
  • Coordinated closely with family members on updates regarding their loved one''s condition while respecting privacy.
  • Maintained detailed records of client progress, updating healthcare professionals on any changes or concerns regularly.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Documented daily activities and changes in client condition to enable tracking history and maintain accurate records.

Sales Associate

6 Months
The Cheese Store | 09.2014 - 03.2015
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Trained new staff on store policies, product offerings, and effective sales techniques.
  • Implemented inventory management practices to ensure optimal stock levels and reduce waste.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

Catering Assistant

5 Years 3 Months
Belgium Community Center | 09.2007 - 12.2012
  • Coordinated catering logistics for community events, optimizing resource allocation.
  • Assisted in event setup and breakdown to ensure seamless service delivery.
  • Supported menu planning by providing input on seasonal ingredients and local suppliers.
  • Maintained cleanliness and organization of catering equipment and service areas.
  • Trained new staff on best practices for food safety and customer service protocols.
  • Developed efficient workflows for food preparation to enhance service speed and quality.
  • Provided friendly, courteous service to create memorable moments for guests.
  • Cleaned and organized kitchen stations to promote team efficiency.
  • Collaborated with team members to execute seamless catering events for clients.
  • Coordinated closely with other staff members during events for smooth service delivery.
  • Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
  • Maintained strict adherence to food safety guidelines, preventing any potential health risks or violations.
  • Maintained professional demeanor under pressure during high-stress situations, contributing to overall success of catered events.
  • Enhanced customer satisfaction by providing exceptional catering services at various events.
  • Supervised and trained junior catering staff to carry out correct tasks and apply best practices.
  • Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.

Insurance Sales Agent

8 Years 4 Months
Steve Kern, Insurance Agent | 02.2003 - 06.2011
  • Cultivated strong relationships with clients, resulting in increased trust and loyalty.
  • Developed tailored insurance solutions to meet client needs and enhance satisfaction.
  • Conducted thorough market analysis to identify emerging trends and opportunities for growth.
  • Mentored junior agents on sales strategies and customer engagement techniques.
  • Analyzed client portfolios to recommend optimal coverage options aligned with individual circumstances.
  • Collaborated with underwriters to streamline policy issuance, reducing turnaround time for clients.
  • Sought out new clients and developed client relationships through networking, direct referrals, lead databases, and cold calling.
  • Expanded client base by generating referrals from satisfied customers and networking within the community.
  • Conducted detailed needs assessments for prospective clients, ensuring comprehensive understanding of their insurance requirements.
  • Effectively managed multiple accounts simultaneously, prioritizing tasks based on urgency and importance.

Owner/Operator

12 Years 1 Month
the Housekeeper | 01.1991 - 02.2003
  • Managed daily operations and workflow to ensure quality service delivery.
  • Implemented efficient scheduling systems to optimize team productivity.
  • Trained and mentored staff on best cleaning practices and safety protocols.
  • Developed client relationships to enhance service satisfaction and retention.
  • Managed day-to-day business operations.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Increased customer satisfaction by providing high-quality services and timely communication.
  • Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
  • Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
  • Trained and motivated employees to perform daily business functions.
  • Implemented effective financial management practices, improving cash flow and profitability.
  • Assessed income and expenses and adapted plans to improve profit levels.
  • Oversaw the hiring process, selecting highly skilled candidates who contributed significantly to company success.
  • Developed and nurtured lasting customer relationships by projecting professional corporate a professional corporate image and responding quickly to logistical and scheduling issues.

Education

Bachelor of Science - Liberal Studies

California State University, Chico | Chico, CA

Skills

Food safety practices
Food service preparation
Cleaning procedures
Organizational efficiency
Inventory management
Inventory restocking
Food safety practices
Inventory management

Interests

I enjoy sketching and drawing
which helps improve my creativity and attention to detail.
Drawing and Painting
Baking
Learning new cooking techniques and expanding my culinary skills.
Enjoying the art of baking and pastry-making
experimenting with recipes.
I enjoy cooking for friends and family gatherings.
I like trying new recipes and food trends.
Gardening
Reading
Animal Care
DIY and Home Improvement
Watching Movies and TV Shows

Timeline

Kitchen Staff Member

Taher
10.2023 - CurrentRead More

Elderly Caregiver

Visiting Angels
01.2015 - 06.2019Read More

Sales Associate

The Cheese Store
09.2014 - 03.2015Read More

Elderly Caregiver

Cindy Gralton Llc
08.2014 - 04.2019Read More

Catering Assistant

Belgium Community Center
09.2007 - 12.2012Read More

Insurance Sales Agent

Steve Kern, Insurance Agent
02.2003 - 06.2011Read More

Owner/Operator

the Housekeeper
01.1991 - 02.2003Read More

California State University, Chico

Bachelor of Science from Liberal Studies
Read More
anna deanCustomer service/cashier