Summary
Overview
Work History
Education
Skills
Timeline
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Anna DeJaynes

Normal,IL

Summary

Results-driven professional with a proven track record at Project Success Inc., excelling in project management and schedule optimization. Demonstrated expertise in data analysis and customer service. Adept at utilizing Microsoft Project and fostering teamwork to enhance operational efficiency and client satisfaction.

Overview

7
7
years of professional experience

Work History

Schedule Analyst

Project Success Inc.
Atlanta, Georgia
03.2022 - Current
  • Maintained accurate records of all changes made to project schedules.
  • Created detailed reports on project progress to provide updates to senior management.
  • Gathered requirements from customers and created customized solutions based on their needs.
  • Analyzed project data to identify areas of improvement.
  • Utilized advanced tools such as Gantt charts & Critical Path Analysis for creating effective project plans and schedules.
  • Enter project data into Microsoft Project following project planning and re-planning sessions.
  • Collect and enter project data into Microsoft Project during project control sessions.
  • Provided training and orientation sessions on scheduling practices and software applications used by the organization.
  • Responded promptly and efficiently to queries from various departments relating to schedule management activities.

Office Coordinator

Girl Scouts of Central Illinois
Peoria, IL
03.2022 - 03.2022
  • Elevated customer satisfaction ratings by promptly resolving client and case issues.
  • Managed daily mail distribution including sorting out incoming and outgoing mail.
  • Supported other teams with various administrative tasks when required.
  • Updated contact information lists regularly in accordance with company policy.
  • Greeted visitors and directed them to the appropriate area or person.
  • Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; evaluating new office products; placing and expediting orders for supplies.
  • Resolved customer complaints or answered customers' questions.
  • Cultivated client loyalty and consistent referrals by proficiently managing customer relationships.
  • Prepared invoices, reports, memos, letters, financial statements, and other documents.

Membership Recruiter

Girl Scouts of Central Illinois
Normal, IL
09.2019 - 03.2020
  • Increased repeat business using great customer service, problem-solving and conflict resolution skills.
  • Worked with senior leadership to develop comprehensive recruitment strategies for long-term implementation.
  • Provided training and mentorship support for newly recruited members throughout their onboarding process.
  • Monitored applicant tracking system actions to onboard new leaders.

Admissions Counselor

Eureka College
Eureka, IL
09.2018 - 08.2019
  • Responded to inquiries from prospective students and parents via phone, email, and in person, providing timely and accurate information.
  • Maintained accurate records of all inquiries, applicants, acceptances, denials, and withdrawals from admission processes.
  • Improved relationships with multiple college departments to assure student success.
  • Coordinated campus visits and interviews with prospective students.
  • Established and enforced administration policies and rules governing student behavior.
  • Followed up with accepted applicants throughout their transition into college life.

Education

Bachelor of Science - Business Administration

Eureka College
Eureka, IL
05-2018

Skills

  • Project management
  • Schedule optimization
  • Data analysis
  • Microsoft Project
  • Gantt charts
  • Teamwork
  • Multitasking
  • Deadline management
  • Logistics planning
  • Customer service

Timeline

Schedule Analyst

Project Success Inc.
03.2022 - Current

Office Coordinator

Girl Scouts of Central Illinois
03.2022 - 03.2022

Membership Recruiter

Girl Scouts of Central Illinois
09.2019 - 03.2020

Admissions Counselor

Eureka College
09.2018 - 08.2019

Bachelor of Science - Business Administration

Eureka College

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