Jose Cruz Alejandres
Santa Ana,CA
Overview
15
15
years of professional experience
Work History
Schedule Analyst
Northgate Gonzalez Markets, LLC
03.2019 - Current
- Support Store Leaders in the implementation of wall to wall labor scheduling and labor managing
- Create and analyze labor reports
- Develop and create trainings for new labor system.
Second Assistant Store Team Leader
Northgate Gonzalez Markets, LLC
10.2016 - 03.2019
- Assists with management of the entire store
- Creates and review associate schedule
- Completes performance reviews
- Works with human resources to interview, hire, and on board new associates
- Focuses on customer services
- Ensures compliance with state and federal laws.
Key Carrier
Northgate Gonzlez Markets
10.2014 - 10.2016
- Managed the Front End Department
- Resolved customer issues in a professional manner.
- Maintained accurate cash drawer by counting cash, checks and credit cards.
2nd Assistant Store Team Leader Fast Track
Northgate Gonzlez Markets
01.2015 - 12.2015
- Trained in all store departments such as Produce, Meat, Tortilleria, Bakery, Cocina, Front End, Receiver, and Center Store.
Professional Caregiver
BHH Respite Services
02.2014 - 06.2014
- Professional caregiver for persons diagnosed on the autism spectrum.
Elementary School -Basketball Coach
Ezqueda Elementary School
Santa Ana, CA
01.2014 - 12.2014
- Developed and implemented practice plans, game strategies, and drills to improve team performance.
- Instructed players in proper techniques for shooting, dribbling, passing, rebounding, defense and offense.
Grocery Clerk
Northgate Gonzlez Markets
08.2010 - 10.2014
- Stocked shelves, rotated merchandise and ensured product freshness.
- Assisted customers with locating items in the store, answered questions about products and prices.
Courtesy Clerk
Northgate Gonzlez Markets
11.2008 - 08.2010
- Greeted customers and provided assistance in locating items.
- Provided customer service by bagging groceries for customers.
Education
Bachelor’s in Criminology, Law and Society -
University of California, Irvine
06.2014
Universidad De Carlos III
Spain, Madrid12-2013
Associate’s in Liberal Arts -
Santa Ana College
05.2012
Skills
- Years of experience in a leadership position
- Proficient in Word, Excel, Power Point
- Logile Labor System Knowledge
- 5s Knowledge
- People skills
- Problem solving & decision making
- Customer service
- Bilingual- English & Spanish
Timeline
Schedule Analyst
Northgate Gonzalez Markets, LLC
03.2019 - Current
Second Assistant Store Team Leader
Northgate Gonzalez Markets, LLC
10.2016 - 03.2019
2nd Assistant Store Team Leader Fast Track
Northgate Gonzlez Markets
01.2015 - 12.2015
Key Carrier
Northgate Gonzlez Markets
10.2014 - 10.2016
Professional Caregiver
BHH Respite Services
02.2014 - 06.2014
Elementary School -Basketball Coach
Ezqueda Elementary School
01.2014 - 12.2014
Grocery Clerk
Northgate Gonzlez Markets
08.2010 - 10.2014
Courtesy Clerk
Northgate Gonzlez Markets
11.2008 - 08.2010
Bachelor’s in Criminology, Law and Society -
University of California, Irvine
Universidad De Carlos III
Associate’s in Liberal Arts -
Santa Ana College