Anna DeLong
Psychotherapist, Mindfulness Teacher
Palmyra,VA
Summary
Serve UVA Faculty and Employee Assistance Program in a Clinical Lead position. Expert Consultant offers top-notch knowledge, abilities and education. Works great in team-based environments to optimize client based outcomes.
Overview
37
37
years of professional experience
Work History
Faculty and Employee Assistance Clinical Lead
University Of Virginia
06.2023 - Current
- Supervises team of FEAP consultants to ensure best practice service delivery, compliance with university and FEAP policies and procedures, and support of FEAP consultants
- Sets goals and objectives with EACs to support growth and development
- Monitors performance, coaches EACs and conducts performance reviews.
- Provides direct services to employees, family members and UVA organization.
- Assessment, clinical intervention, and referral; establishment of community linkages and case management
- Expert consultation and training to organization leadership seeking to manage employees needing assistance, with goal of enhancing work environment and improving employee job performance
- Critical Incident Response
- In collaboration with EAC for Prevention and Education, participation in development of program awareness and behavioral health and wellness education activities.
- Provides training and development services to EAP accounts.
- Follows clinical and ethical guidelines of Employee Assistance Professionals Association (EAPA) and those of corresponding Clinical License (LPC, LCSW, CNS, LMFT)
- Establishes standards for documentation and provides quality control. Trains new team members on documentation requirements and database use. Provides feedback to Director on compliance, learning needs and quality of documentation to support measurement of results.
- Ensures that staff is efficiently utilized to deliver best practice access to FEAP services, working closely with Sr. Administrative Coordinator in addressing scheduling issues
- Identifies, recommends, and implements ways to improve services
- Contributes expertise to development and measurement of emerging care and consultative models
- Assists in managing and coordinating FEAP response to emergent situations, in absence or in support of EAC for CCC. Serves as back up to other Clinical Lead.
- Responds to external requests on behalf of Director as assigned.
Faculty and Employee Assistance Program Consultant
University of Virginia Health Sciences Center
09.2012 - Current
- Developed and implement programs to promote Sustainable Wellness for Faculty, Employees & Family members
- Served as consultant to Faculty, Staff and Family members providing short term, focused counseling
- Provided Management and Organizational consultation to develop strategies to address job performance and workplace concerns
- Facilitated Fitness for Duty evaluations, formal referrals due to job related issues and mediations
- Served on Compassionate Care Initiative Leadership Team
- Co-Led Compassionate Care Initiative Ambassadors
- Co-Facilitated Schwartz Center Rounds
- Facilitated Development and Implementation of Wellness related component of Nursing Residency Program
- Developed and provide variety of seminars to promote wellness, healing, and self-empowerment
- Led Mindfulness related workshops and programs for Faulty and Employees of UVA
- Honorary Appointment as Lecturer in Nursing.
- Fostered culture of continuous improvement by regularly soliciting feedback from clients, team members, and other stakeholders.
- Managed multiple projects simultaneously, ensuring timely completion and adherence to budget constraints.
- Compiled research data and gave professional presentations highlighting finds and recommended optimizations.
- Evaluated current processes to develop improvement plans.
- Enhanced client satisfaction by providing tailored program recommendations and solutions.
Clinical Social Work Supervisor
University of Virginia Health Sciences Center
04.2010 - 09.2012
- Led team of 25 Clinical Social Workers serving medical center in keeping with policy guidelines and procedures as determined by Human Resources
- Provided Clinical Supervision to meet requirements of Licensing Board for Direct Reports in pursuit of LCSW
- Encouraged and support professional development and maximum success of Direct Reports
- Acted as liaison between Direct Reports and Senior Management; problem solving barriers to established goals of care, standards of practice and overall department mission
- Led and participate in Inter-disciplinary efforts on behalf of Care Management Department and Health Care Teams
- Provided clinical supervision, to individuals and groups within Care Management Department
- Addressed specific clinical supervisory issues including but not limited to effective communication tactics, realistic treatment plans and treatment goal setting, transference, counter-transference, implementation of healthy boundaries, therapeutic joining, diagnostic categories, human development and therapeutic intervention techniques, conscious use of self and enhanced presence.
- Established performance metrics for team, consistently tracking progress towards goals and making adjustments as needed.
- Cultivated strong relationships with key clients or stakeholders through consistent communication and excellent service delivery.
- Demonstrated commitment to Organization's core values, leading by example and fostering culture of excellence.
- Facilitated collaboration between team members on projects requiring cross-functional expertise for successful outcomes.
Clinical Social Worker
University of Virginia Health Sciences Center
01.2008 - 04.2012
- Provided direct clinical counseling to patients and families
- Facilitated weekly inter-disciplinary rounds
- Conducted in-services for inter-disciplinary team members regarding communication with and supporting patients and families
- Completed psychosocial assessments
- Provided brief crisis intervention therapy to patients and families
- Assisted patients and families in developing realistic plans to cope with medical or mental health challenges.
Licensed Clinical Social Worker
Private Practice
09.1997 - 01.2008
- Provide individual, couple, family, and group psychotherapy
- Conduct assessments to clarify and formulate treatment goals as well as determine most appropriate intervention technique based on clients' frame of reference, established coping tactics and method of processing new information
- Customize guided practice recordings for self-soothing, progressive relaxation and restorative practices for clients per request
- Facilitate therapy and peer consultation groups with a focus on Interpersonal Mindfulness, and Insight Dialogue
- Lead Mindfulness programs to address symptoms of anxiety, depression, insomnia, and chronic pain.
Clinical Social Work Supervisor
University of Virginia Health Sciences Center
01.1992 - 05.1997
- Supervise Pediatric Social Work team
- Review and revise Medical Center Policies pertinent to maternal and health
- Facilitate Inter-disciplinary Steering Committee overseeing eight sub-committees for the purpose of developing a comprehensive and coordinated bereavement program for the Children's Medical Center
- Conduct internal and external needs assessments to identify areas requiring improvement
- Facilitate Inter-disciplinary task force retreats to clarify goals and coordinate efforts to institute new policies and procedures
- Oversee development of system to maintain necessary program components as well as monitor efficiency and effectiveness of bereavement car services
- Facilitate and supervise case discussions among pediatric Social Work team
- Oversee ongoing evaluation of current practices and maintain required standard of care
- Develop and sustain cohesive social work team with effective cross coverage system
- Post vacant positions, conduct interviews, and hire new employees
- Coordinate with pertinent community agencies.
Clinical Social Worker
University of Virginia Health Sciences Center
05.1987 - 01.1992
- Facilitate patient/family adjustment to life with an acute, chronic, or terminal condition by providing comprehensive clinical social work services including supportive counseling, support groups, discharge planning, collaboration with community agencies
- Complete psychosocial assessments
- Serve on Inter-disciplinary teams in service of patients and families
- Coordinate with appropriate agencies for necessary follow up services
- Provide direct clinical care for patients seen in UVA Crisis Intervention Center
- Complete psychosocial assessments for potential donor and recipients of transplants.
Education
Master of Social Work -
Virginia Commonwealth University
Richmond, VA05.1987
Bachelor of Arts - English, Religious Studies
Mount Allison University
New Brunswick, Canada05.1983
Skills
- Neuroscience Wellness Expertise
- Creative Solution Focused
- Intrinsically Motivated
- Responsible
- Team Focused
Post Graduate Training
- Being With the Dying: Professional Training, UPAYA Zen Center
- The Science and Practice of Strengthening Compassion, Stanford Course with Kelly McGonigal, PhD
- Participant Observer in Year Long UVA mindfulness course, Sam Green, PhD
- MBSR Practice Teaching Intensive, UMASS Medical School, Center for Mindfulness
- MBSR Teacher Fundaments, UMASS Medical School, Center for Mindfulness
- Mindfulness Tools, UMASS Medical School, Center for Mindfulness
- MBSR in Mind Body Medicine – 7-day professional training: Jon Kabat-Zinn and Saki Santorelli
- The Upside of Stress, Stanford Course with Kelly McGonigal, PhD
- Explaining Reality as a Path to Freedom: Insight Meditation Retreat for Experienced Practitioners Insight Meditation Society, Barre, MA
- Insight Dialogue training retreats with Gregory Kramer, PhD, founder of ID
- Unconditional Presence weekly clinical supervision group with Sharon Beckman-Brindley, PhD
- Advanced Family Therapy, monthly clinical supervision group with Dave Waters, PhD; Steve Greenstein, PhD and Winx Lawrence, PhD
- Clinical applications of Hypnotherapy, monthly supervision group, Augustine Ruotolo, PhD
- Supportive Psychotherapy Year long UVA course taught by Dave Waters, PhD
Timeline
Faculty and Employee Assistance Clinical Lead
University Of Virginia
06.2023 - Current
Faculty and Employee Assistance Program Consultant
University of Virginia Health Sciences Center
09.2012 - Current
Clinical Social Work Supervisor
University of Virginia Health Sciences Center
04.2010 - 09.2012
Clinical Social Worker
University of Virginia Health Sciences Center
01.2008 - 04.2012
Licensed Clinical Social Worker
Private Practice
09.1997 - 01.2008
Clinical Social Work Supervisor
University of Virginia Health Sciences Center
01.1992 - 05.1997
Clinical Social Worker
University of Virginia Health Sciences Center
05.1987 - 01.1992
Master of Social Work -
Virginia Commonwealth University
Bachelor of Arts - English, Religious Studies
Mount Allison University
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