Anna DeMoor
Chesterfield,Missouri
Overview
5
5
years of professional experience
Work History
Sales Associate
Plato's Closet
St. Louis, MO
06.2017 - 08.2020
- Managed opening and closing procedures.
- Prepared merchandise for sales floor by pricing or tagging.
- Organized racks and shelves to maintain store visual appeal, engage customers and keep sales floor full.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Completed buys and organized product to meet customer timetables.
- Provided positive first impressions to welcome existing, new and potential customers.
Assistant Manager
Plato's Closet
St. Louis, MO
08.2020 - 08.2021
- Helped with planning and delegating assignments to meet coverage and service demands.
- Assisted in organizing and overseeing assignments, planning and coordinating floor changes, and training employees in different areas.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Manager in Training
Platos's Closet
St Louis, MO
08.2021 - Current
- Completed regular inventory counts to verify stock levels, and forecast future needs.
- Assessed job applications and made hiring recommendations to bring in top candidates.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Stayed up to date on changing product to provide top-notch support to customers and employees.
- Helped established team priorities, maintained schedules and monitored performance.
- Defined clear targets and objectives and communicated to other team members.
- Delivered training for new hires, staff development, customer service, understanding product, and floor developments.
Education
Masters of Arts - Education – English
Truman State University
Kirksville, MO05.2018
Bachelor of Arts of English -
Truman State University
Kirksville, MO05.2016
Skills
- Managing Operations
- Employee Training and Support
- Customer Service
- Time Management
Timeline
Manager in Training
Platos's Closet
08.2021 - Current
Assistant Manager
Plato's Closet
08.2020 - 08.2021
Sales Associate
Plato's Closet
06.2017 - 08.2020
Masters of Arts - Education – English
Truman State University
Bachelor of Arts of English -
Truman State University
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