Anna Dolina
Brooklyn
Summary
Personable and organized individual with keen eye for detail and positive, upbeat attitude. Possesses strong communication skills and solid understanding of office software, including proficiency in Microsoft Office Suite. Capable of enhancing team efficiency through effective coordination and administrative support.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Substance Use Disorder Counselor
Interborough Developmental & Consultation Center
09.2024 - Current
- Assisted clients in setting realistic goals, developing action plans, and monitoring progress towards achievement.
- Provided crisis intervention services to individuals experiencing acute distress or dangerous situations.
- Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.
- Educated clients on available community resources, fostering a sense of empowerment and self-sufficiency.
- Collaborated with multidisciplinary teams for holistic care, ensuring alignment of treatment goals.
- Improved client satisfaction through consistent communication, empathy, and understanding of their unique challenges.
Intake Coordinator & Community Marketing Liaison
Bridge Back To Life Center
02.2024 - 09.2024
- Developed relapse prevention strategies for clients transitioning out of treatment programs, empowering them to maintain long-term sobriety.
- Provided comprehensive case management services, created treatment plans, and connected clients and families to appropriate resources.
- Enhanced client experiences by conducting thorough intake assessments and accurately documenting their needs.
- Mentored junior clinicians on best practices for intake procedures, sharing knowledge gained from experience and professional trainings attended.
- Developed strategic partnerships, enhancing the reach of marketing initiatives.
Executive Assistant to CEO
Dynamic Youth Community, Inc
01.2023 - 01.2024
- Provided administrative support to the executive, including researching, preparing, and summarizing reports, as needed.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Coordinated special projects and managed schedules.
- Maintained confidential records and files related to executive operations.
- Prepared reports, presentations, agendas, minutes, and other documents as needed by the executive staff.
- Developed effective filing systems for easy retrieval of information when needed.
Clinical Records Coordinator/Substance Abuse Counselor
Dynamic Youth Community, Inc
03.2020 - 01.2024
- Created and updated digital patient records in Electronic Health Records (EHR) system, improving record accuracy and efficiency.
- Developed culturally competent counseling techniques to address unique needs of clients from diverse background.
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Achieved 25% increase in compliance by facilitating compliance tracking and identifying root causes for non-compliance.
- Developed and maintained compliance database, tracking all compliance activities and documents.
- Provided individual, family, and group counseling sessions to address addiction issues.
Education
Bachelor of Science - Healthcare Management
New York University
06-2026
CASAC 2 Certificate -
Resource Training Center
08.2023
A.S - Community Healthcare/Healthcare Administration
Kingsborough Community College of The City University of New York
06.2023
Skills
- HIPAA expert
- Marketing and Outreach
- Community Relations
- Client records management
- Bilingual in Russian and English
- Electronic medical records
- Medical terminology
- Patient relations
Certification
- CASAC 2, #37759
- NYS Notary Public
- CPR/AED Certification
Timeline
Substance Use Disorder Counselor
Interborough Developmental & Consultation Center
09.2024 - Current
Intake Coordinator & Community Marketing Liaison
Bridge Back To Life Center
02.2024 - 09.2024
Executive Assistant to CEO
Dynamic Youth Community, Inc
01.2023 - 01.2024
Clinical Records Coordinator/Substance Abuse Counselor
Dynamic Youth Community, Inc
03.2020 - 01.2024
Bachelor of Science - Healthcare Management
New York University
CASAC 2 Certificate -
Resource Training Center
A.S - Community Healthcare/Healthcare Administration
Kingsborough Community College of The City University of New York
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