Anna Dyba
Brooklyn,NY
Summary
Resourceful Office Manager with many years of experience optimizing office procedures and overseeing operations. Skilled in schedule management, payroll administration, and business correspondence coordination. Disciplined and systematic professional thrives in high-pressure, team-based atmospheres.
Overview
3
3
Languages
1
1
Certification
2
2
years of post-secondary education
20
20
years of professional experience
Work History
Office Manager/Bookkeeper
United Brothers Jewelry, Inc
New York, New York
12.2016 - Current
- Managed daily office operations for a busy jewelry retailer.
- Oversaw inventory management and ordered supplies as needed.
- Developed and maintained filing systems for customer records.
- Assisted in training new employees on office procedures.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Coded and entered daily invoices with in-house accounting software.
- Communicated with vendors to ensure timely delivery of materials.
- Managed client accounts to streamline payables and receivables processes.
- Coordinated billing and invoicing activities using accounting software systems.
- Developed relationships with clients to ensure timely payments and service satisfaction.
- Processed vendor payments accurately and efficiently.
Receptionist
Midwood Medical PC
New York, NY
04.2012 - 11.2016
- Greeted patients and visitors warmly to foster a welcoming environment.
- Facilitated smooth patient check-in and check-out processes to improve service efficiency.
- Scheduled and confirmed appointments to ensure optimal patient flow.
- Typed medical records accurately to maintain comprehensive documentation.
- Maintained patient records and updated information accurately in the system.
- Answered incoming calls, took messages, and transferred calls to relevant departments or personnel.
Receptionist Administrator
Good Health
Brooklyn, NY
08.2006 - 04.2012
- Welcomed visitors and customers by greeting and answering or directing inquiries.
- Managed appointment scheduling using electronic health record systems for patient efficiency.
- Managed incoming calls, directing inquiries to appropriate departments.
- Scheduled appointments and maintained the calendar for healthcare providers.
Education
Associate of Applied Science - Law
Law School
Ukraine 09.1991 - 06.1993
Skills
- Bookkeeping tasks
- Inventory management
- Office operations
- Accounting software
- Data entry accuracy
Languages
English
Professional
Russian
Native/ Bilingual
Ukrainian
Native/ Bilingual
Certification
- Medical billing and coding certificate
Timeline
Office Manager/Bookkeeper
United Brothers Jewelry, Inc
12.2016 - Current
Receptionist
Midwood Medical PC
04.2012 - 11.2016
Receptionist Administrator
Good Health
08.2006 - 04.2012
Associate of Applied Science - Law
Law School
09.1991 - 06.1993