Anna Elliott
College Park,MD
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Proficient Server Trainer with top-notch leadership, planning and multitasking abilities. Highly observant and proactive with hardworking nature and controlled approach to managing high workloads in stressful environments. Adept at building relationships with employees and motivating each to success.
Overview
3
3
years of professional experience
Work History
Waitress Trainer
Red Lobster
04.2023 - Current
- Trained new team members on restaurant procedures, menu items, and performance strategies.
- Instructed servers on proper techniques for taking orders, serving food and providing customer service.
- Taught servers to memorize menu ingredients and provide information on preparation methods.
- Provided feedback and guidance to help servers develop industry skills and knowledge.
Takeout
Red Lobster
04.2022 - Current
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
Hostess
Red Lobster
04.2021 - Current
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Education
Bachelor of Arts - Psychology
University of Maryland - College Park
College Park, MD05.2027
High School Diploma -
North Hagerstown High School
Hagerstown, MD05.2023
Skills
- Attention to Detail
- Food Safety Awareness
- Inventory Management
- Performance Evaluation
- Empathy and Understanding
- Decision Making
- Professionalism
- Patience and Tact
- Active Listening
- Team Leadership
- Staff Training
- Interpersonal Skills
- Energy and Enthusiasm
- Customer Service
- Stress Management
- Body Language Awareness
- Adaptability
- Positive Attitude
- Organizational Skills
- Task Prioritization
- Problem Solving
- Team Motivation
- Time Management
Timeline
Waitress Trainer
Red Lobster
04.2023 - Current
Takeout
Red Lobster
04.2022 - Current
Hostess
Red Lobster
04.2021 - Current
Bachelor of Arts - Psychology
University of Maryland - College Park
High School Diploma -
North Hagerstown High School