Anna Espinoza
Elkton,MD
Summary
Stay at home mom with prior background in Law Enforcement eager to get back in to workforce. Committed to upholding high standards with experience in managing emergency situations. Extensive experience in enforcing departmental policies, procedures, and regulations in bank, hospital, and shopping mall. Proven skills in conducting thorough investigations and detailed reporting. Known for strong focus on team collaboration and adaptability to changing needs. Reliable with excellent problem-solving and communication skills.
Overview
30
30
years of professional experience
Work History
Owner and Operator
Stay at home Mom/Wife/Uber Driver/ Door Dash
03.2006 - Current
- Multi-Tasking, Problem solving, time managing, communication expert, adaptability and leadership mom who raised three successful children while starting two businesses.
- Budgeting and home finances as well as starting and maintaining home daycare business. Organized weekly preschool curriculum for my children and eight children of my clients full time.
- Community involvement with local church and taught my children importance of volunteer work and helping others in need.
- Strong customer service while providing safe and efficient passenger transportation and being familiar using the UBER and Door Dash apps.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Maintained vehicle cleanliness and operational safety through regular inspections and preventive maintenance.
- Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness, and customer service.
- Reason for Leaving: All children are grown. I am ready to relocate and get back into full time work force.
Owner and Operator
Anna’s Bananas Daycare
09.2016 - 10.2022
- Creating a safe and nurturing environment, providing age-appropriate activities, managing daily activities.
- Actively Planning Preschool curriculum, manage daily routine, supervising children, maintain a clean and safe environment.
- Record Keeping of all tax related business expenses, accurate record of each child's activities, progress, attendance and other relevant information.
- Address minor and major challenges or behavioral issues with children or the parents.
- CPR/First Aid, also trained as a First Responder at Anne Arundel Community College.
- Reason for Leaving: Stay at home mom/ wife, married, moved to Cecil County
Law Enforcement Officer
Carroll County Hospital
03.2012 - 06.2017
- Protect and safeguard hospital operations, property, and employees.
- Utilized surveillance equipment to monitor suspicious activity.
- Interact effectively with diverse individuals from various cultural backgrounds.
- Excellent customer service. Was asked to be in Hospital commercial for advertising purposes.
- Collaborated closely with other law enforcement agencies on joint projects.
- Enforced laws and regulations in accordance with departmental policies and procedures.
- Interviewed suspects, witnesses, victims, and other law enforcement personnel for information pertinent to investigations.
- Performed regular patrols of assigned areas on foot or by vehicle.
- Displayed effective problem-solving techniques when assessing situations and resolving conflicts.
- Responding to emergencies and writing daily reports of incidents, accidents, and investigations.
- Reason for Leaving: Stay at home mom/ Started a business at home to be able to provide for my family full time
Police Officer
Federal Reserve Bank of Richmond
02.2001 - 06.2006
- Safeguarding the Bank property, employees, assets while ensuring a safe and secure environment.
- Operated various technologies including but not limited to access control systems and other security related equipment, x-ray machines, magnetometer screening. And conduct regular emergency drills.
- Record keeping, reporting crimes, complaints, accidents, investigations, and follow ups.
- Control vehicle and pedestrian access to buildings, receive the public and determine the nature of their business and direct them to appropriate destinations.
- Escort individuals throughout the building as needed, examine packages and ensure all employees are displaying badges.
- Promoted to Corporal in first few years of employment.
- Reason for Leaving: Stay at home mom to raise my children/ Started my first home daycare business to supplement family income.
Extrusion Saw Operator / Fork Lift Driver
Hydro Aluminum
01.1996 - 07.1997
- Maintaining precision sawing tolerances, troubleshoot and measure the products using calipers and other measuring devices. Responsible for set-up, adjustment, operation of high speed aluminum saws.
- Being able to lift, load, and using fork lifts to transport to designated area as necessary.
- Collaborated with team members to enhance production workflows and reduce downtime.
- Skilled at working independently and collaboratively in a team environment.
- Worked flexible hours across night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions and make decisions while paying attention to detail while completing assignments.
- Operated forklifts to transport materials within warehouse, ensuring safety and efficiency.
Education
High School Diploma -
Muskegon Senior High School
Muskegon, MI06-1995
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MFRI (Maryland Fire and Rescue Institute)
12.2012
Pending - Criminal Justice
Anne Arundel Community College
Arundel, MD09.2004
No Degree - Nursing And Criminal Justice
Muskegon Community College
Muskegon, MI01.1999
Skills
- CCTV surveillance
- Firearms and weapons knowledge/Defensive tactics training
- Crisis intervention and deescalation
- Integrity and honesty
- First aid training
Timeline
Owner and Operator
Anna’s Bananas Daycare
09.2016 - 10.2022
Law Enforcement Officer
Carroll County Hospital
03.2012 - 06.2017
Owner and Operator
Stay at home Mom/Wife/Uber Driver/ Door Dash
03.2006 - Current
Police Officer
Federal Reserve Bank of Richmond
02.2001 - 06.2006
Extrusion Saw Operator / Fork Lift Driver
Hydro Aluminum
01.1996 - 07.1997
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MFRI (Maryland Fire and Rescue Institute)
High School Diploma -
Muskegon Senior High School
Pending - Criminal Justice
Anne Arundel Community College
No Degree - Nursing And Criminal Justice
Muskegon Community College