Anna Fedorova

• Bathed and groomed dogs of various breeds and sizes, ensuring their cleanliness and overall well-being

• Performed nail trims, ear cleanings, and teeth brushing to maintain the health and hygiene of dogs

• Handled difficult or anxious dogs with patience and care, using positive reinforcement techniques to create a calm grooming experience

• Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments

• Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their inquiries or concerns

• Prepared flower arrangements by selecting and cutting flowers, arranging them in vases or containers, and adding decorative elements

• Managed the organization and cleanliness of the floral shop to create an inviting atmosphere for customers

• Assisted pharmacists in accurately dispensing medications to patients, ensuring adherence to dosage instructions and safety protocols

• Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments

• Assisted in training new cashiers on proper procedures for handling transactions and resolving customer issues

• Resolved customer complaints regarding pricing errors or product availability with professionalism

• Performed opening/closing duties including counting money in the register before/after shifts

• Managed high-volume checkout lanes during peak hours while maintaining accuracy and speed

• Ensured cleanliness and organization of the checkout area, including bagging items properly and restocking supplies as needed

• Utilized point-of-sale (POS) system proficiently to process discounts, coupons, gift cards, and loyalty rewards programs

• Maintained knowledge of current promotions, sales events, and store policies to provide accurate information to customers

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Processed payments via cash, check, and credit card efficiently.